At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor's annual Employees' Choice Awards 2017. We're treating cancer, one patient at a time. Join us and make a difference every day.
The Admissions Center is operational 24/7 & 365 days a year and serves as a critical hub for all inpatient activity, managing patient flow for all inpatient beds across the center. The Senior Admissions Representative serves a key role in several high functioning areas such as, bed placement, check-in, chart preparation, confirmation calling and works closely with the supervisor to ensure smooth operations across all areas. They will learn and understand all activity surrounding inpatient care and interface with multiple levels of staff, contributing to the coordination of resources to ensure efficient coverage for all areas.
Provide occasional support to Bedboard Coordinators, addressing requests for admissions, alerts, external transfers and appropriate bed assignments using the electronic bed board. Monitor patient flow and bed status to contribute to efficiency of all admissions.
Perform audits and analysis of various workflows and activities within the Admissions Center. Identify areas of improvement and work closely with Supervisor to address.
Participate in the development and delivery of training as-needed, as well as contribute to the development of existing employees.
Collect deposits for private rooms and payments as it relates to patient financial services.
Assist clinicians with completing the N.Y.S. death certificate and related consents.
Print appropriate lists to determine proper admission times according to OR scheduling guidelines and call patients to notify time of admission.
Thoroughly explain inpatient admission documents and procedures to obtain required signatures.
Prepare and review charts for inpatient and surgical cases.
High School Diploma.
1-2 years of relevant experience in a healthcare setting, familiarity with medical terminology and computer skills.
Requires excellent attention to detail, strong written and verbal communication skills.
Compassion and understanding needed to meet the needs of our patient population.
Flexibility to work weekends or various shifts if needed (e.g, 7a-7p, 3-4 day work weeks, alternating weekends).
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, a...nd superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.