Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,150 full-time undergraduates and 4,420 graduate and professional students. Ranked 31 among national universities, Boston College has 758 full-time and 1,096 FTE faculty, 2,750 non-faculty employees, an operating budget of $956 million, and an endowment in excess of $2.2 billion.
The Network Technician provides technical support for all campus network systems to include communications systems such as wireless, cable television, physical security, telephone and/or related systems. Responsible for the configuration, installation, diagnosis and/or repair of network equipment. Oversees wiring contractors on the repair and installation of cables and provides input on the necessary inventory to complete department installations and upgrades.
Responsible for providing expertise in crucial infrastructure areas such as high-speed fiber and copper networking that is critical to our ability to ensure reliable data delivery. Equally important, is able to keep up with the crucial aspect of maintaining documentation, spreadsheets and other elements of documenting & labeling our extensive fiber and copper infrastructure.
The Network Technician is also responsible for the more traditional role of troubleshooting a wide array of typical networking issues in all areas (wired, wireless, switches, LAN, CATV, VoIP, Data Center). This position is involved with data switch configuration, monitoring, replacement, and software upgrades. The Network Technician is also required to respond to off-hours requests for network issues and problem resolution. Work as part of a team on equipment preparation, staging, installation and configurations.
- Familiarity with cable punch downs, ethernet cabling and protocols, Transmission Control Protocol (TCP) /Internet Protocol (IP) protocols, telnet, File Transfer Protocol (FTP), Secure Shell (SSH), switch and access point configurations. - Familiarity with router configuration, syslog, Simple Network Management Protocol (SNMP) management tools and Virtual Private Network (VPN) technology. (Staff and Senior levels). - Experience supporting an enterprise ethernet infrastructure. - Must possess good technical, organizational, writing, interpersonal, andcommunication skills. Senior level is expected to possess excellent skills. - Must be available for extra hours as needed.
This is a developmental job:
Associates' degree or equivalent formal technical training and experience. Previous college or university experience and Network Plus, Cisco Certifications helpful.
Associate Network Technician – salary up to 55k: Minimum of two years of experience supporting an ethernet cable plan and wireless infrastructure. Prior experience responding to individual user network issues.
Network Technician – salary up to 60K: Minimum of four years of experience supporting an ethernet cable plan and wireless infrastructure. Prior experienceresponding to individual user network issues.
Senior Network Technician – salary up to 66K: Minimum of six years of experience supporting an ethernet cable plan and wireless infrastructure. Prior experience responding to individual user network issues.
Boston College conducts background checks as part of the hiring process.
Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at http://www.bc.edu/offices/diversity.
Internal Number: 1502
About Boston College
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.