Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 2,800 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.
Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members--students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply. JOB DESCRIPTION:
This position reports directly to the General Manager of Residential Dining in Kimball operations. This position is responsible for managing the culinary staff and student staff on an ongoing basis ensuring proper procedures of food production, sanitation and departments policies. Participates in weekly staff meetings to discuss operational issues, staffing and special events. Communicates staffing, production and other issues or concerns with managers/supervisors/staff on a daily basis by one-on- ones, stand up meetings, and shift emails. Other responsibilities include but are not limited to ordering, staffing, financial accountability, training and staff performance reviews.
Major Areas of Responsibility
45% Customer Service/Quality Control - Monitor all food for quality appearance, taste and temperature.Communicate food quantity and quality uncertainties with the reporting manager and executive chef and culinary staff. Provide and promote friendly and efficient service. Open and professional communication with all customers and staff.
20% Food Pro/Purchasing - Purchases food and non-food products. Food-pro systems responsibilities include; weekly service records, menu maintenance, transfers, recipes, forecasting and reviewing reports. Works with the reporting manager and dietitian on report discrepancies and recipes.
10% Staffing/Training - Communicate with other managers/supervisors in regards to shift changes. Ensure shifts are properly staffed while maintaining budgeted labor expenses. Communicate with managers/supervisors on staffing issues. Train staff. Participate on the Promotions Committee for units specials and promotions.
10% Catered Events - Under the direction of the Asst. Director of Retail/Events and the Catering Manager, set up and supervise themed and catered events. Promote specials with Marketing Coordinator. Oversee staff and communicate with other managers from set up to clean up of the event or special.
10 % Cash Handling/Envision Reports - Cash register set up and cash out. Daily cash deposits Complete Envision reports after each shift.
5 % Security - Responsible for unlocking the units on morning shifts, and locking the units of evening shifts. Report any security issues to public safety.
Bachelors of Science Degree in Hotel/Restaurant Management or Associates Degree in Occupational Studies /Culinary Arts preferred. Three-Five years in a food service management position, preferably with high volume dining. Technical knowledge in Word and Excel necessary with experience in FoodPro or related system desired. TIPS trained preferred. Certificate in Sanitation and Allergy Awareness required.
This is an Exempt level position.
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
A member of the Higher Education Consortium of Central Massachusetts (HECCMA).
In your cover letter, please reflect on how you might contribute to the College's commitment to diversity and inclusion, and to its mission as a Jesuit, undergraduate liberal arts college (see http://holycross.edu/diversity)
Should you be a candidate for further consideration after hiring manager review, you will be contacted by a human resources representative.
Holy Cross is a highly selective, four-year college of approximately 2,900 students. One of the nation's leading liberal arts institutions, Holy Cross offers an academically rigorous, personalized education in the Jesuit tradition. Exclusively devoted to teaching undergraduates, Holy Cross promotes close ties between students and faculty. In this active, friendly campus community, individual in...terests? from athletics to the arts, from campus ministry to student government? are pursued with intensity and passion. Graduates go on to prominent academic and professional programs and pursue their individual talents in many careers and service activities. Holy Cross is located in Worcester, Massachusetts, a centrally-located New England city of 175,000. The 174-acre hillside campus provides inspiring views, an inviting mix of historic and contemporary buildings, beautiful landscaping, and first-rate facilities. With a tradition of academic excellence that dates to its founding in 1843, Holy Cross is the oldest Catholic college in New England and has grown increasingly diverse in the last decade. Holy Cross graduates become members of a loyal alumni family; equipped with the resources and perspective to respond as thoughtful leaders in business, professional and civic life.