At a high level, an advisor’s job is to transform lives by helping a cohort of largely international students reach their potential. The advisor is the single most important person our students work with throughout their two years in the American Honors or American Success program.
More specifically, an advisor is responsible for the retention and transfer outcomes of their cohort of about one hundred and twenty-five international, ESL and domestic students. As such, he or she is responsible for developing and delivering a scalable system of supports that equip American Honors and American Success students with the skills, resources, and relationships necessary to succeed academically (both at community college and beyond) in the United States, transfer to a best fit school, and pursue a rewarding professional life.
The honors advisor will work closely with the international team at Quad Learning and at CCS to offer transitional, logistical, and student support. He/she has responsibility for working with the Associate Program Director, the International Student Services Manager, and the Director of Student Services to ensure international students are supported and that the organization achieves its international retention and student satisfaction goals.
Scope of responsibilities
Demonstrate passion for and strong commitment to international student development and success through advocacy, relationship building, hard work, problem solving, and continuous learning and improvement
Develop a working knowledge of college curricula, programming, and policies; student financial assistance programs; the transfer process; best-fit universities for various types of student populations; and student learning theories
Utilize Student Services tools and tracking systems to monitor student progress (academics, transfer, and other key milestones) and record advisor-student interaction
Contribute to and execute the Student Services playbook for academic and transfer advising, to include:
Leading student orientations
Assisting students in defining personal, academic, and career goals and creating individualized course plans that map to these outcomes
Teaching a curriculum of honors and transfer seminars that promote the development of greater self-knowledge, self-advocacy, and student success skills
Guiding students through an often arduous and confusing transfer application process
Fostering a strong sense of peer support and community
Managing advising load in a scalable but students-first manner that promotes retention, persistence, and student success through proactive interactions and interventions
Build relationships with college faculty and administration to best support students, as well as relationships with personnel from target transfer universities to develop access and pathways for community college students
Actively participate in professional development opportunities and collaborate with other QL teams and college partners to help build a best-in-class student experience
Operations and Logistics
Collaborate with QL international team and community college staff on the development and implementation of international student support logistics/operations including housing, arrival services, ground transportation, etc…
Partner with CCS international team and internal team to assess and develop operations / logistical solutions for international student services
Implement the above using industry best practices
Engage with network college stakeholders to evaluate current international student operations programs, resources currently made available to students, and understand existing service levels;
International Student Program Development and Student Support
Support international student success (retention, satisfaction) through communicating progress and through working with the Associate Program Director and Director of Student Support
Develop international student support programming (e.g. orientation, support services, engaging programming), in coordination with Director of Student Services to support student engagement and success
Interface with internal teams including International, marketing, admissions, and others to ensure evolving international student service offerings and solutions are communicated to students in an effective manner
Provide a working knowledge of college curricula, programming, and policies; student financial assistance programs; the transfer process, best-fit universities for various types of international populations, etc.
Practice care, understanding, and patience in assisting international students as they adjust to new educational settings in the United States
What we want from you
Demonstrated passion for student success, access, and education reform through academic, extracurricular, and/or work experience
Strong interest in international student support and programming. Experience working with international or ESL students is preferred
Experience with a US or International Pathway or ESL provider a plus
Strong organizational and time management skills to efficiently and effectively monitor and address student performance, as well as manage multiple competing priorities at a time
Eagerness to address problem areas and take initiative and ownership over scalable solutions
Ability to work in a fast-paced, performance-driven, team environment
Excellent verbal and written communication skills, as well as presentation skills within a classroom or academic setting
A desire to take initiative and be challenged, form strong relationships with community college faculty and staff and organizations that promote student success, build trusting relationships to help students from all backgrounds explore and identify their needs and interests, and use data and analytics to help track and improve student performance
What you can expect from us
The opportunity to transform student lives by helping them realize their dreams
Teaching and advising experience at the community-college level
A chance to join a well-funded, mission-driven start-up
The opportunity to shape a young company and work across a variety of initiatives
A great management team with decades of experience in leading education and tech companies
Competitive salary and opportunities for growth and promotion
If interested, please send a resume and cover letter to firstname.lastname@example.org with the subject line: “Honors Advisor Position – Spokane.” You are also encouraged, but by no means required, to submit a letter of recommendation as well.
We are looking for an advisor to start in January.
*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties as requested by his or her manager(s). This description is subject to review and modification at any time without notification.
BA or BS degree required
Preferably 2+ years of advising or classroom experience as an undergraduate or full-time job, preferably working directly with international student populations (for example: China, Vietnam, Japan, South Korea, Saudi Arabia)
About Quad LearningQuad Learning, Inc. (QL) is a venture-backed startup with an audacious mission: to change higher education by creating affordable new pathways to a top-tier bachelor’s degree. QL partners with leading community colleges to jointly develop and deliver American Success, a two-year program designed to help global learners succeed in their transfer process, and as emerging global ci...tizens. After two years in American Success, students transfer to complete the final two years of their four-year degree from their best fit college or university. American Success serves international students through ESL and Academic programming at certain community college and 4-year university partners.QL has been featured in TechCrunch, Inside Higher Ed, Venture Beat, the Washington Post, and more. We are an energetic, driven, passionate group.