Reporting to the Director of Student Information Systems (SIS), the Information Technology Specialist is a technical business analyst with a deep understanding of the business processes, information systems, and technologies supporting the Academic Support and Student Affairs Division. The position identifies opportunities for IT service and business process improvements using information technology; configures and tests implementation options for student information systems; develops and implements reporting solutions; builds workflow automation routines; and supports the IT and enterprise information systems needs of department heads and users within one or more functional offices. As a self-starter, the analyst is expected to exhibit a high level of creative program-solving ability and resourcefulness and is competent to work on fairly complex business processes and IT services with minimal direct supervision; is capable of multi-tasking while meeting different deadlines; and works closely in a collaborative model with department heads and staff of several functional offices and the university's central IT organization.
A Bachelor's degree in Business Information Systems or related field is required. 1. Demonstrated experience with configuration and reporting from enterprise information systems. 2. Demonstrated knowledge and competency with state of the art practice reporting tools (Cognos, PL/SQL, MS Excel, MS Access) and reporting from complex databases. 3. Strong administrative and leadership abilities as a professional staff member. 4. Excellent writing, oral communication and organizational skills; pays careful attention to detail; be a self-starter; have a positive attitude toward student services; ability to work collaboratively with students as well as with colleagues; and a strong commitment to the field of higher education.