Reporting to Director of Yale Shared Services, the Senior Business Data Analyst is responsible for creating and overseeing internal KPI development and metrics reporting; external scorecard build and reporting; developing & maintaining costing models for YSS Services; annual benchmarking review; pre/post ROI analysis for all process/unit onboarding projects; resource capacity modeling; and ongoing performance monitoring. Employing data analytics to identify areas to target for performance improvement, the Senior Business Data Analyst is responsible for identification of continuous improvement opportunities and to make recommendations for policy, process and procedure improvements. The position is highly analytical but expected to have a service focus, effectively communicating with and managing the expectations of all stakeholders.
Posting Position Title: Senior Business Data Analyst
University Job Title: YSS Senior Business Data Analyst
Work Week: Standard (M-F equal number of hours per day)
Required Skill/ability 1: Excellent software skills, including Microsoft Excel, Excel macros, Access, and Word. Ability to learn and use new, additional software applications, as needed.
Required Skill/ability 2: Superior interpersonal, oral and written communication skills.
Required Skill/ability 3: Ability to analyze and evaluate policies, methods and procedures.
Required Skill/ability 4: Ability to integrate work as part of a team effort.
Required Skill/ability 5:
Preferred Education, Experience and Skills: Advanced degree preferred - MBA, Accounting, or other related discipline. Familiarity with Workday ERP and reporting capabilities.
Required Licenses Or Certifications:
Bachelor's degree in Finance, Accounting, or a related degree and 6 years of related experience. Experience using statistical software such as Minitab, SAS or other statistical software.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.