GENERAL DESCRIPTION: This position provides general life-coaching services to students, including short-term personal and crisis counseling, career counseling, health and wellness advising, academic advising, and student support services to students; and also provides resources and makes referrals to community partners providing related services for students and staff. Additionally, this position supports student persistence and retention efforts through the provision of services and support designed to assist students in acquiring the personal and academic skills necessary to achieve educational and career related goals. This position works collaboratively with the Academic Advisors, Career Coach, Accessibility Services Coordinator and other instructional and student support professionals to provide foundational support services to students.
Essential Job Functions: GENERAL
Embed the College's mission and values throughout all responsibilities and work; and focus on student success as the guiding principle to inform decision-making
Provide personal counseling services including cognitive behavioral interventions and other mental health services, in accordance with UCC's policies and professional ethical standards.
Provide academic and life planning/coaching through group and individual sessions to ensure overall health, wellness, and academic readiness, and to expedite time-to-degree challenges
Promote, support, plan and conduct activities, policies, and procedures which enhance mental health throughout the college community.
Coach students experiencing problems related to stress, developmental issues, academic achievement, interpersonal concerns, and other mental health issues
Provide counseling, mediation, and appropriate referrals to students, faculty, and staff during crisis situations.
Provide student evaluation, or referral to other resources, schools, and agencies as required.
Participate as a member of the Behavioral Intervention Team and the Threat Assessment Team that works to resolve student disciplinary or cautionary issues through the creation and support of success plans and behavioral interventions.
Works collaboratively to develop appropriate and relevant student learning outcomes as related to Life Coaching, Career Coaching and Academic Advising, in order to promote student success and persistence.
Oversees the Drug and Alcohol Prevention Program (DAAPP) at UCC and ensures regular reporting as required by UCC's policies and procedures.
Participate in the process of regularly evaluating departmental practices and policies relative to student persistence and success.
Serve as liaison to instructional departments for the purpose of supporting student progress in the department and creating effective college systems.
Comprehend and maintain current information concerning all college instructional programs and student services (Financial Aid, Satisfactory Academic Progress, Advisor Trac, Degree Works, etc.)
Serve as a member of college groups and committees as appropriate and appointed, and is a collegial member of the college community.
Support student's rights, freedoms, and responsibilities through information and advocacy.
Understand, develop, and provide an environment that supports diversity, equity, and inclusion, and incorporates cultural competency in the workplace.
Participate in professional development activities.
Maintain accurate, comprehensive records related to student information, including individual and group session notes and student's cognitive behavioral intervention plans.
Demonstrate leadership within the Health and Wellness Center (HAWC).
Provide emergency consultative services for the college community as needed.
Prepare regular reports as required by the Dean of Student Services.
Perform special assignments and duties within the scope and responsibility of the position as assigned by the Dean of Student Services.
Knowledge, Skills, and Abilities:
Knowledge of current techniques, theories, and trends in personal, career, and educational counseling and coaching.
Ability to research and stay current with UCC's academic requirements in order to provide accurate advising assistance to students.
Knowledge of current cognitive behavioral intervention practices, including appreciative inquiry, motivational intervention, role playing and other skill building techniques.
Knowledge of student development theories, persistence issues facing community college students, and state and national trends impacting student services work.
Ability to respond to and work effectively and respectfully with colleagues and students from diverse ethnic, cultural and socio-economic backgrounds, and representing a diversity of preferences related to gender and spirituality.
Strong listening, oral, written and presentation communication skills.
Strong organizational and time management skills, including ability to manage multiple priorities.
Ability to use computer applications for communication and learning, including, but not limited to word processing, networks, the internet, spreadsheets, advising programs, and multi-media presentations.
Knowledge of FERPA requirements.
Typical Physical Demands and Work Environment:
Primarily indoor office working environment, in an environment where the noise level is quiet to moderate. Work is performed with some interruptions or distractions--although minimized as much as possible during individual and group sessions.
Current office design may require employee to bend, lift, stoop, crouch, and perform similar functions while performing essential and other job functions and is required to be able to perform these movements without a significant risk of injury.
While performing the duties of this job, the employee is regularly required to talk or hear.
Exertion of physical strength to move objects up to 20 pounds from one level to another.
Specific vision abilities require close vision, peripheral vision, and the ability to adjust focus.
Conduct these physical demands, with or without accommodations, or to otherwise demonstrate or explain how performance of these functions is possible.
Master's degree in Psychology, Social Work, Counseling or other directly related field from an accredited college or university, required.
Current licensure for National Certified Counselor (NCC), Licensed Professional Counselor (LCP), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT); or International Coach Federation (ICF) approved certification, required.
At least three years of counseling experience within an area of mental health, required. Educational advising or career advising and/or community college experience preferred.
Experience facilitating small-group treatment and instructional sessions, and developing workshops and/or trainings.
Demonstrated sensitivity and experience working with students and/or individuals from diverse social, economic, academic, and cultural backgrounds.
The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Since its founding as a post-secondary education facility in 1964, Umpqua Community College has grown to 15,000 students who are enrolled in one or more classes each year. Umpqua Community College is one of the most picturesque colleges in the country, nestled between beautiful tree-studded hills and overlooking a large bend in the North Umpqua River. Natural volcanic rock and rustic, cedar shake... architecture grace the 14 campus buildings located on a 100-acre plot of land six miles north of Roseburg. Easy access to Interstate 5, exit 129, and mild year-around climate complement the scenic beauty of the campus.