We have a fantastic Director of Comprehensive Services employment opportunity available in beautiful West Palm Beach, Florida. This is an immediately available Senior Management position. If you are qualified and interested, we would love to hear from you! Please send your resume and letter of interest to Jean Hamlin, Human Resources Manager; email@example.com.
Lutheran Services Florida is an organization guided by big ideas that compel us to build on organizational strengths and create effective programs in response to human suffering and need.
Our business model responds to a rapidly changing service landscape with an aggressive growth strategy. That growth is predicated on methodical pursuit of entrepreneurial opportunities and the maintenance of a new program "pipeline."
We have over 60 Programs throughout Florida, an operating budget of over $210 million dollars, and 1,400 employees. Our Head Start and Early Head Start Programs are operating in various counties throughout Florida, providing center based, family childcare, and home based service options.
“Ready for School, Prepared for Life”
To educate, equip, and empower children, families and staff through partnership and efficient data driven systems to close the achievement gap.
To learn more about our organization, please visit our website; LSFnet.org.
Reporting to the Regional Executive Director, the Director of Comprehensive Services is responsible for the Management and Direction of Mental Health, Health, Nutrition, Disabilities, and Family & Community Engagement Services. Ensures that all services and functions are completed with quality, in a timely manner, and in accordance with Head Start Performance Standards, policies, and all applicable state, local, and federal guidelines. Coaches, mentors, supervises, and supports Mental Health and Health Consultants and Interns. Works closely and collaboratively with the Director of Education and Regional Executive Director to provide Senior Leadership in planning, designing, implementing, and evaluating program systems. Represents the organization at local, regional, state, and national meetings, seminars, symposiums, summits, and conferences. Participates in Quality Assurance efforts.
Provides oversight of Head Start Comprehensive Services for Palm Beach Lutheran Services Florida Head Start/Early Head Start, including health and nutrition services, family and community engagement, mental health and behavioral management services, and related provider services.
Selects, trains, motivates, and evaluates staff. Conducts performance reviews and manages performance issues.
Establishes and maintains collaborative relationships with community programs providing services to low-income families to ensure resources are available and accessible to Head Start families including recruitment of interns and administration of Memoranda of Understanding (MOU) with participating universities. Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; plans and implements adjustments as necessary.
Investigates health concerns as identified by child/family data or referenced by staff or parents. Using program software, analyzes data obtained and identifies opportunities for improvement. Develops and implements improvement plans, arranges for the collection of data as needed to ensure compliance with pertinent legislation, regulations and laws. Ensures timely and accurate reporting of data to Federal and State authorities.
Conducts ongoing monitoring including review of electronic reports, file review, and home/site visits to ensure each enrolled family receives the support and services required by the Performance Standards, and that family needs are assessed and all identified concerns receive appropriate follow-up to resolution.
Provides oversight for activities and works with staff to complete health screenings and other health requirements as outlined in policies and procedures. Interprets health screening data and follows-up in consultation with Health Manager. Provides individual and small group staff training to ensure high quality service delivery and complete documentation.
Provides direct services including conferences, case reviews, IEP meetings, staff meetings, parent meetings, in-service and pre-service meetings, and other meetings as required.
Oversees day-to-day program operations including responding to questions related to the provision of health and social services.
Oversees enrollment, recruitment, selection, and attendance processes to ensure full enrollment and an 85% minimum average daily attendance. Completes research and analysis related to site attendance issues. Develops and provides final reports.
Assists in planning of community assessment, program self-assessment, budget planning, and writing of grant applications.
Negotiates and secures contracts with consultants using budgeted allocations. Ensures consultant services are delivered in accordance with contracts and performance standards.
Reports suspected cases of child abuse and neglect in accordance with regulations and policy.
Participates in management meetings as required; works closely with members of the management team to plan, problem-solve, and implement continuous improvement plans as needed.
Maintains strict confidentiality with respect to Head Start/Early Head Start children, families, and staff in accordance with established policies and procedures.
Must be able to lift at least 45 lbs. Reasonable accommodation may be made for otherwise qualified persons with disabilities.
Education/Licensing: Master’s Degree in Social Work, Mental Health, Human Services, Early Childhood Education, or closely related field is required. Current license in clinical social work (LCSW) or mental health (LMHC) preferred.
Experience: Five years of increasingly responsible experience in the Management of Health, Social Services, or Family Development Programs that provide services to low-income families and 3 years of substantive Senior-Level Supervisory/Management experience with a Head Start, Social Services, or Health Agency environment.
Languages preferred: English/Spanish or English and other languages present in the local area.
Successful completion of a Level II background screening, local criminal record check, and drug screening are all required prior to hiring. Must be able and willing to work evenings and weekends and travel when required.
Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
Knowledge, Skills and Abilities:
Ability to read, analyze, and interpret complex documents; ability to respond effectively to sensitive inquiries or complaints
Ability to write grants, letters, plans, and articles using original or innovative techniques or styles
Ability to make effective and persuasive speeches and presentations on controversial topics in the areas of mental health, family counseling, and services for children with disabilities
Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions. Ability to make concise and accurate reports and solve problems.
Knowledge of Principles of Management and Administration, Human Development, Family Dynamics, Human Behavior and Child/Adult Learning
Knowledge of developmentally appropriate pre-school education practices
Knowledge of budget preparation, control methods, and administrative analysis
Ability to lead and supervise contracted licensed consultants, interns, and contracting agencies in the area of mental health and counseling
Ability to establish and maintain community partnerships and committees for the Health, Disabilities, Mental Health and Family Service Advisory Board
Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines