Rutgers University Behavioral Health Care is seeking a Senior Scheduler/ Patient Liaison for the Outpatient Division. Under supervision, the Senior Scheduler/Patient Liaison provides receptionist, scheduling, general office and clerical support for Newark Adult Outpatient Services.
Documents all scheduled appointments accurately and thoroughly.
Inputs and corrects data from schedules and other source level documents.
Completes financial updates.
Acts as the principal liaison with the Access/Transfer Center on daily operations.
Completes appropriate internal paperwork required by Unit, UBHC, and University.
Maintains appropriate log sheets, maintains records and generates reports needed for efficient operation of Unit.
Maintains an accurate filing system to meet the needs of the Unit.
Maintains office supplies and equipment necessary for efficient functioning of the Unit.
Clearly communicates work-related problems/issues to supervisor.
Maintains the confidentiality of all clients.
Minimum Education and Experience:
Minimum (3) three years of clerical experience with at least (1) year receptionist/scheduler experience.
Required Knowledge, Skills, and Abilities:
Must have knowledge of Microsoft Office, particularly MS Access.
Demonstrated excellent telephone and customer service skills.
Must have demonstrated ability to handle multiple tasks accurately in a fast paced environment.
May be required to work flexible hours to provide coverage of UBHC scheduling functions.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was ...at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.