At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor's annual Employees' Choice Awards 2017. We're treating cancer, one patient at a time. Join us and make a difference every day.
Service is at the heart of everything we do at MSK and we pride ourselves on the fact that each of our employees delivers first-class service to our patients. The Environmental Services team plays a significant role in providing exceptional service by ensuring a safe, clean, and pleasant environment for patients, staff, and visitors.
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
Able to work effectively in an environment notable for complex, sometimes contradictory information
A provider of work directives, delegating responsibilities as necessary and removing obstacles to get work done
Able to hold yourself and others accountable to achieve goals and live up to commitments
Building effective teams where team members apply their diverse skills and perspectives to achieve common goals
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances
Plan, organize, and control the department operations in the evening and overnight shift to ensure service needs are met or exceeded, and recommend changes in staffing levels, work processes, and schedules.
Initiate, lead and support performance improvement initiatives.
Oversee the Quality Assurance activities of the evening and overnight shifts.
Anticipate the impact of special/emergency requests on daily workload and implement new plan as needed.
Oversee staff management activities including hiring, training, corrective action, professional development and performance evaluations.
Orient and train new management staff utilizing department objectives, policies and procedures.
Review policies and procedures, staff resources, supplies, and equipment for operational efficiency and effectiveness as well as for compliance with external and internal regulations. Make recommendations to the Director.
Foster a collaborative work environment advancing the values of inclusion and cooperation within the department and across the institution.
Bachelor's degree or relevant equivalent experience, Masters degree preferred
7 years of management experience
3 years environmental services experience
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, a...nd superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.