Barnabas Health Medical Group is a multispecialty group practice comprised of highly trained and experienced world class primary and specialty care physicians. Barnabas Health Medical Group physicians provide compassionate and innovative cutting-edge care for people at every stage of life at easily accessible facilities conveniently located throughout New Jersey. Backed by the vast continuum of resources of Barnabas Health, the largest not-for-profit integrated health care delivery system in New Jersey and one of the largest in the nation, our dedicated physicians and expertly trained supporting staff continuously strive for clinical excellence.
The Patient Service Representative works with practice physicians and support staff to ensure patient friendly and efficient operations. Duties include the preparation of needed information for patient visits and follow-up needs. The Patient Service Representative is also expected to assist in other activities as needed.
Duties and Responsibilities:
Provides administrative support including, but not limited to, the following:
Greets patients when they enter the clinic and gathers their information upon arrival by having them fill out forms and answers routine inquiries
Performs basic clerical functions such as photocopying, scanning, fax, sorts and distributes mail
Represents the clinic in a professional manner in person, in telephone conversations, and in written correspondence
Schedules patients appointments
Enters/verifies/updates Patient Demographics
Handles pre-authorizations/certifications as necessary
Relays information to patients regarding preparation of diagnostic tests and examinations
Maintains forms and office supplies required for front desk activities
Assist with filing and organization of information
Respects and maintains privacy and dignity of patients and assures patient confidentiality at all times
Collects co-pays from patients at time of appointment check-in
Assists with correction of information required for claims resolution
2. Other related responsibilities :
Prioritize and organize workload
Any other duties as assigned
Education and Experience:
High School Diploma or GED required
Minimum of two years experience in a clerical role required
Ability to work independently
Minimum of two years experience in a medical office setting required
Knowledge of medical terminology, preferred
Knowledge and proficiency with Microsoft Word and Outlook is required
Knowledge, Skills and Abilities:
Strong oral and written communication skills are essential
Attention to accuracy and detail
Demonstrates a clear understanding of the importance of staff satisfaction
Individuals must be able to meet established specific physical requirements of the job including sitting at a desk or meeting table, reaching, lifting, pulling, bending, stooping, twisting, standing and walking
We offer excellent employer-provided benefits which include: competitive compensation, comprehensive medical/dental benefits, employer-matched 401(k) savings plan, Flexible Spending Plans, PTO program, tuition reimbursement and so much more...
Welcome to Barnabas Health, New Jersey’s largest integrated health care delivery system. It includes Clara Maass Medical Center in Belleville; Community Medi...cal Center in Toms River; Kimball Medical Center in Lakewood; Monmouth Medical Center in Long Branch; Newark Beth Israel Medical Center in Newark; Barnabas Health Behavioral Health Center in Toms River; and Saint Barnabas Medical Center in Livingston. The System also includes the Barnabas Health Outpatient Centers with the Barnabas Health Ambulatory Care Center in Livingston and the Saint Barnabas Family Imaging and Breast Center in Bedminster; ambulatory care facilities, geriatric centers, a state-wide behavioral health network and comprehensive home care and hospice programs.Barnabas Health's 19,600 employees (second largest private employer in the state) and 4,750 physicians (one-fourth of N.J. practicing physicians), and 450 residents provide treatment and services for more than 225,000 inpatients and same day surgery patients, 451,000 Emergency Department patients and over 1.5 million outpatients each year, and deliver more than 17,500 babies annually.Among our nationally recognized services and facilities are New Jersey’s only certified burn treatment facility; world-class cardiac surgery services for adults and pediatrics; the state’s oldest, most experienced center for heart transplants, ranked in top 10 by volume in the nation; New Jersey’s only lung transplant program; two kidney transplant centers which are among the largest in the nation with 35 years of experience; six certified chest pain centers by the American Society of Chest Pain Centers; three Joint Commission-accredited Primary Stroke Centers, one Comprehensive state-accredited Stroke Center, and three state-accredited Primary Stroke Centers.Our renowned services also include the most comprehensive robotic surgery service in the region with cardiothoracic surgery, general surgery, adult and pediatric urology, gynecology, and gynecologic oncology; a highly respected neurology and neurosurgery program; a widely recognized reproductive medicine and science program; nationally recognized geriatric services; comprehensive cancer services, providing patients with state-of-the-art technology and cutting-edge treatment options through participation in clinical research trials; three Valerie Fund Children’s Centers for Cancer and Blood Disorders; renowned women’s and children’s services, including Children's Hospital of New Jersey at Newark Beth Israel Medical Center and The Children’s Hospital at Monmouth Medical Center; and New Jersey’s only neonatal ECMO program for life-support.Throughout Barnabas Health, our dedicated physicians, nurses and health professionals are committed to providing the highest quality of patient care and health education to the community and the region.