Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
Undergraduate Program Specialist in the Department of Apparel, Housing, and Resource Management works independently to administer and manage the Department's undergraduate program by providing administrative and program support for the department's five (5) majors. The successful candidate must have a service-oriented attitude and concern for students to support the Department's undergraduate program and be a forward thinking person who can anticipate and address problems and see new opportunities to enhance the undergraduate program. Responsibilities of this position include:
- Performing administrative tasks to support students completing degree requirements such as processing grade changes, department force-adds, applying transfer credits and changing majors. - Referring students to appropriate faculty for academic and career counseling. - Performing Graduation Analyses for all majors, notifying students of future needs to complete degree, and assisting students with their academic plans and course selection. - Monitoring students' degree progress via Degree Auditing Reporting System (DARS). - Providing reports on student information as needed to the Department Administrators. - Managing and processing student records, assigning faculty advisors, and maintaining databases of student information. - Helping organize all aspects of summer orientation and make-up sessions for freshman, transfer and international students. - Supporting department recruiting strategies, to include providing informational materials and in-person contact with potential students. - Maintaining and enhancing knowledge of relevant software such as Word, Excel, PowerPoint, Adobe Acrobat and other pertinent software. - Provide office assistance to other staff as needed, and performs other duties as assigned.
- Administrative and/or student support experience in an academic or professional office environment. - Working knowledge/expertise of undergraduate program policies in higher education. - Experience with software such as Word, Excel, PowerPoint, Adobe Acrobat. - Must be able to maintain a high level of confidentiality and follow University, FERPA, and department guidelines. - Excellent communication, organizational, time management, problem-solving and interpersonal skills. - Ability to work with a diverse population of students. - Ability to work independently, meet deadlines, and set work priorities.
- Academic experience such as work in the areas of recruiting, student services, and curriculum processes. - Database knowledge such as Banner, Hokie SPA, JIRA, Banner Document Management (BDM), and SPOT software. - Experience with managing social media.
Employee Category: Staff (Salary)
Appointment Type: Regular
Percent Employment: Full-time
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.
Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth's most comprehensive university and its leading research institution, Virginia Tech offers 240 undergraduate and graduate degree programs to more than 31,000 students and manages a research portfolio of more than $513 million. The university fulfil...ls its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.
Through a combination of its three missions of learning, discovery, and engagement, Virginia Tech continually strives to accomplish the charge of its motto Ut Prosim (That I May Serve).