Located minutes from Boulder, CO, in the charming community of Louisville, Avista Adventist Hospital is a comprehensive medical center that provides a full-range of medical specialties and exceptional health care to residents of Louisville, Broomfield and the surrounding Boulder area communities. With 114-beds, this full-service facility has been honored for excellence in cardiac, mom/baby and emergency care. It is also home to one of the area’s top joint and spine care centers specializing in hip and knee replacement, as well as spine surgery. Avista is proud to be recognized for its award-winning New Life Center, the area's most innovative birth center and large Neonatal Intensive Care Nursery. In 2013, Avista was named among the Top 100 Hospitals for Patient Experience by Women Certified® (womencertified.com) for quality physician communications, nurse/staff responsiveness, superior cleanliness and referrals by other women. With some of the lowest turnover and highest associate satisfaction scores in the industry, Avista Adventist Hospital has an excellent local reputation for its supportive culture, visionary leadership, strong team and daily living of what it means to truly care for the whole person – body, mind and spirit.
Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation. Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.
Minimum Education Requirements
High School Diploma or GED required
Minimum Experience Requirements
Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred
Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
CPR Certification (as required by facility)
Position Duties (essential functions denoted with an * )
Maintain an accuracy rate within the departmental guidelines.*
Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.*
Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.*
Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.*
Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.*
Train in other Patient Access areas.*
Collects patient portion from patients prior to or at time of service (following MSE).*
A referral to a financial counselor will be initiated if the patient cannot pay the amount due.*
Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a... smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.