At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes.
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The Supervisor, Patient Financial Services (PFS) oversees operational activities within the Patient Financial Services Division. The Supervisor works collaboratively with senior level PFS Management along with other MSK Clinical and Administrative departments to identify and resolve issues and implement solutions. The Supervisor is responsible for addressing staffing needs, and analyzing workflows and systems to ensure the maximum hospital reimbursement and the highest quality of patient service.
Oversee area operations, and evaluate workflows and use of resources to ensure the completion of work within departmental timeframe
Supervise activities of staff in assigned area/unit
Interview and provide input on hiring decisions
Train, and consistently reviews staff members' performance and evaluates against position's job-related and competency standards
Provide feedback on performance as well as opportunities for development on an ongoing basis
Review policies and procedures on an ongoing basis to ensure maximum efficiency and compliance with regulatory and non-regulatory payers' requirements
Reviews and reports on information and data about productivity and other performance measures for the unit and individual employees
Communicate and ensure compliance with quality standards and improvement initiatives
Demonstrate leadership qualities and consistently improve on management skills
Work on special projects as assigned by PFS management
A minimum of a Bachelor's Degree is required
At least 2-4 years of experience in prior supervision and/or work in hospital patient revenue departments or directly with clinical teams
Basic knowledge of Microsoft Word
Basic knowledge of Microsoft Excel
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, a...nd superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.