GENERAL STATEMENT OF DUTIES: This position works with traditional and adult undergraduate students. The position provides culturally competent advising to Augsburg's diverse undergraduate students, with a full range of support including orientation, academic program planning, course selection, and registration. The position works to monitor student progress and suggests and connects students with appropriate student support team members when students encounter academic difficulties, working holistically with students on issues of the hidden curriculum and navigating college systems. The person will coordinate with other University departments regarding programs that support student progress.
The advisor also works with the student information system and various data files and sources, and prepares a wide variety of reports using multiple data sources. The advisor keeps abreast of University and College policies and procedures, and rules and regulations to assist students in meeting academic requirements. The advisor does special projects as assigned. Some evening and weekend work is required.
Provides advising for undergraduate students, prospective students, and transfer students, including but not limited to: assisting students on academic, career and personal issues; identifying the educational and career options appropriate for each student and assisting with the analysis of each option, including possible outcomes and their implications.
Assists students and faculty advisors with registration and scheduling issues, drop/add, change of registration and registration holds, and general advising questions. Provides guidance in course selection in keeping with the student's interests, goals and abilities. Provides coordination and support to ensure student progress toward degree completion and graduation.
Supports the implementation and management of technology tools that support enhanced academic advising and student success strategies.
Keep abreast of higher education policies, procedures, rules, and regulations to assist students in meeting academic requirements.
Responds to inquiries, investigates, and resolves problems related to course registration, course selection and scheduling, academic success. Interprets and explains college and university policies and procedures to parents and prospective students as well as to current students and faculty.
In conjunction with the College and the Director of Academic Advising, coordinates the Department's participation in a variety of special admissions and advising events.
ADDITIONAL EXAMPLES OF WORK PERFORMED:
Academic Advising office is part of the Gage Center for Student Success. Also included in the Gage Center are Trio/SSS, CLASS & ACCESS, and Academic Skills. These offices are independent of each other but work in tandem to provide Gage Center coverage. Academic Advising staff may be required to provide staffing coverage in the Gage Center.
Academic Advising staff works as a team to provide services to students, faculty, and staff. When staff members are out of the office or away from their desk, the team members share responsibility for their colleague's workload. This includes but is not limited to front desk coverage, responding to e-mails and phone calls, and administering assessment tests.
Collaborate with faculty and staff from various departments in:
Consultation with individual academic departments and support services (Trio-SSS, CLASS, Counseling, Student Support Directors, Athletics, Center for Service Work and Learning, Residence Life, Information Technology, etc.
Initiate and maintain connections with professional associations and colleagues, including:
Minnesota Private College Advising Network.
National Academic Advising Association.
Special projects as assigned.
All other duties as apparent or assigned by supervisor(s).
Bachelor's Degree in Counseling, Psychology, College Administration or other closely related field required.
Three (3) years relevant work experience required.
Knowledge of counseling theories and student development required.
Knowledge of NACADA best practices required.
Demonstrated ability to work cross-culturally with students, faculty, and staff.
Ability to communicate effectively orally and in writing.
Ability to work effectively and collaboratively in a diverse work environment.
Ability to be attentive to details, be accurate, be precise.
Ability to lead/teach; work in a team environment; and work independently with little supervision.
Ability to reason/analyze; maintain confidentiality; and demonstrate patience, understanding.
Ability to show initiative; organize workflow; manage multiple projects; and handle frequent interruptions.
Augsburg University educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church..., and shaped by its urban and global settings.Set in a vibrant neighborhood at the heart of the Twin Cities, Augsburg Augsburg offers more than 50 undergraduate majors and seven graduate degrees to more than 4,000 students of diverse backgrounds. The trademark of an Augsburg education is its emphasis on direct, personal experience. Augsburg educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.Augsburg's undergraduate program of liberal arts and sciences is offered on both a traditional weekday schedule and a non-traditional weekend and evening schedule. Augsburg offers master's degree programs in business, education, leadership, nursing, physician assistant studies, and social work, and a doctoral program in nursing practice. Augsburg's 4,000 students come from diverse religious, cultural, and ethnic backgrounds, representing 43 states, 40 foreign countries, and 24 tribal nations/reservations. The University also is a nationally recognized leader in providing services to students with physical or learning disabilities. This on-campus diversity is enhanced by Augsburg's location at the crossroads of the Twin Cities' most diverse neighborhoods. The Univertiy's location also provides access for all of Augsburg's students to participate in community service and internship experiences that not only enhance their classroom learning but also prepare them for life's work in a multi-cultural society.