UCSD Layoff from Career Appointment: Apply by 10/16/17 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible Disability Counseling and Consulting services (DCC) or Special Selection clients should contact their Vocational Rehabilitation Counselor for assistance.
Under the supervision of the Director of Academic Degree Programs, the incumbent will serve as the initial interface for the School's Student Services area: direct students to appropriate staff, respond to email and telephone inquiries, answer questions regarding School's resources, provide walk in assistance with students. Provide course support to faculty, i.e. order course texts, establish Triton Ed/Blackboard shells, help in scheduling TA office hours. Assist with the coordination and staffing of events, including contacting campus facilities/outside vendors for catering, space rental and equipment needs, preparing invitations and mailings. Other duties as assigned within scope of description.
Availability to work occasional overtime during peak periods, and/or during special events.
Experience working as an office receptionist greeting and directing a wide variety of visitors.
Experience providing a variety of administrative support including organizing information via spreadsheets, document creation, filing, proofreading, and data entry.
Experience using an online calendaring system, including reserving multiple conference rooms, making appointments for customers, providing directions, mailing out confirmations, and anticipating information needed for the appointment.
Experience using email to communicate with customers; the ability to use proper grammar, spelling, etc. to communicate a message using a helpful tone and a polished manner.
Experience with data entry. Experience running queries using a database, downloading specific data to generate reports.
Experience in handling, processing, and reviewing academic transcripts and student files and previous work experience in an academic setting.
Proven knowledge of and skill in using various computer software and database systems in a PC windows environment (e.g., Microsoft Word, Excel, Access, PowerPoint, Outlook mail, Internet, etc.).
Excellent interpersonal skills, including proven ability to exercise tact, mature judgment, diplomacy, and flexibility to promote positive working relationships and job effectiveness. Ability to work as a team member to foster positive relationships.
A Bachelor's Degree; or an equivalent combination of experience and education.
Skill to organize records and accurately extract data from a variety of sources including computerized databases to provide statistical reports/logs. Skill to prepare and maintain supporting documentation for tracking all student records/actions.
Ability to be proactive, multi-task, establish priorities and use creativity in a fast-paced and changing environment.
Knowledge of records management and policies concerning confidentiality. Ability to handle confidential information/material in discrete manner.
Ability to be prompt, reliable, dependable and maintain a regular work schedule.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and ...five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.