Do you value accuracy and detail in your work? Do you have demonstrated experience in the implementation of programs and procedures? The Division of Student Affairs is seeking highly motivated individuals to apply for the Program Coordinator position.
Essential Function: Under the general supervision of the Assistant Dean of Students (ADoS) in the Dean of Students Office, the Program Coordinator implements, administers, evaluates, and coordinates programs to assist in the retention initiatives for the Division of Student Affairs. The primary responsibilities is to implement the Tuition Refund Application (TRA) procedures for the University of Cincinnati.
Assist the Assistant Dean of Students with the administration of the TRA process and other retention initiatives.
Track and follow cases from intake to completion.
Access, track, and maintain confidential student records and files with complete and appropriate follow up.
Contact and follow up with students, faculty, staff, and administration regarding student cases.
Conduct follow up conversations and follow through with students, medical professionals, and families.
Document all points of contact with students, faculty, staff, administration, families, and physicians regarding student cases.
Send correspondence to students.
Design/create, and conduct seminars for faculty, staff, and students.
Interact with faculty, staff, students, families, external agencies, and other university departments.
Develop and implement marketing strategies to educate the campus community of all programs administered out of the ADoS Office.
Publish quarterly reports for the ADoS.
Track student cases in the assigned database system.
Assist students re-acclimate to the university.
Perform related duties based on departmental needs
Other duties as assigned
Minimum Qualifications: Bachelor's degree with one (1) year of experience; - OR - Associate's degree with three (3) years of experience; - OR-five (5) years of experience. Experience must be in program coordination.
Preferred Qualifications: Master's degree in Higher Education Administration or related field is preferred.
Competencies: Excellent interpersonal communication skills and strong administrative skills required. Should have the ability to work independently, yet collaboratively. Have strong organizational, critical thinking, and facilitation skills. Have knowledgeable and proficient computer skills (word perfect, excel, publisher, powerpoint) and ability to learn new computer systems. Candidates should have a sound understanding of traditional and nontraditional aged college students and a commitment to assisting students.
This position will be a professional position paid at an hourly rate.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is... close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSION STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.