Extension Specialist I, Informational Technology %26 Communications, Family %26 Consumer Sciences
University of Tennessee Institute of Agriculture
October 13, 2017
POSITION X1758 Extension Specialist I, Informational Technology and Communications
LOCATION Family and Consumer Sciences Department, UT Extension, Institute of Agriculture, University of Tennessee, Knoxville, TN
EFFECTIVE DATE 12/01/2017
SALARY AND BENEFITS
Salary is commensurate with training and experience. Benefits include group hospitalization and life insurance; State Employees Retirement; Workers' Compensation; study, sick and annual leave; numerous University of Tennessee and state benefit programs, including liberal time off for holidays.
This position supports the efforts of Family and Consumer Sciences (FCS), by functioning as a lead to design, develop and implement a comprehensive information technology (IT) and communications strategy. This strategy will include, but is not limited to, maintaining a high-quality web presence, developing dynamic social media outlets, discovering new technologies, and designing compelling print materials to support program and department needs. Additionally, this position provides support for existing IT endeavors and print communication efforts while exploring new technologies or concepts to implement into Extension program areas.
Specific areas of responsibility include, but are not limited to:
Designing and maintaining high-quality web and social media interfaces, templates and graphics in accordance with UTIA branding guidelines, priority messaging and marketing goals and ensures compatibility with best practices in web and graphic design, including designing for usability and accessibility.
Responsibilities include meeting with end-users to assess specific technology needs, provide guidance to match appropriate technology or communication tool with expressed need, develop or facilitate the development of tool and provide follow-up support.
Analyzing department or program technology needs, conceptualizing required processes, managing the stages of development, testing, troubleshooting, overseeing issue resolution, and insuring the delivery of the solution within an established timeframe.
Analyzing the department or program communication needs, conceptualizing required production steps, managing the stages of creation, proofing, refining, overseeing issue resolution, and insuring the delivery of the product within an established timeframe.
Keeping the department up-to-date on emerging technologies or communication trends and exploring new ways of leveraging existing tools to support the mission and advance goals of FCS faculty and staff.
Developing effective teaching tools such as publications, fact sheets, presentations, worksheets, web-based tools and other creative tools to enhance the delivery and understanding of information to support technology adoption or support department programs.
Developing, delivering and facilitating learning opportunities to faculty and staff related to existing or new technology.
Collaborating with the Extension content management team, develop a sustainable website and social media strategy to reach existing and new audiences.
Developing and maintaining working relationships with UTIA Information Technology Services and other Institute technology professionals.
Developing and maintaining relationships and collaborate with IT and communication professionals across the University, as well as external stakeholders in support of the department's missions.
Stay informed on current and emerging trends through active professional collaborations and development activities.
About University of Tennessee Institute of Agriculture
The Institute’s four major units are the College of Agricultural Sciences and Natural Resources, the College of Veterinary Medicine, UT AgResearch and UT Extension. The Institute contributes to improving the quality of lives and enhancing the agricultural, economic, environmental and social well-being of Tennessee. Our clientele include students, families, farmers, 4-Hers, agribusiness and the general public.