The Assistant Dean has the lead role of proactively addressing campus climate issues that impact student experiences of the campus community, their learning, and welfare. The Assistant Dean is attentive to programming, initiatives, and policies that promote diversity and inclusivity, and Ignatian values. The Assistant Dean provides leadership, supervision, and management for the Office for Multicultural Learning. The Office for Multicultural Learning advances multicultural education and works toward improving the overall campus environment as it relates to diversity and inclusivity. The Assistant Dean facilitates an integrated academic environment in collaboration with the entire Santa Clara community. The Assistant Dean, responds to and leads efforts regarding student of concern needs, supports the University Student Conduct Code System, and participates in policy development and implementation. The Assistant Dean contributes to the University-wide and department development and implementation of programs and initiatives.
The Assistant Dean serves in the Office of Student Life's 24/7 on-call rotation.
Essential Duties and Responsibilities
1. Campus Climate a. Lead, within the Division of Student Life, efforts to create a climate that values and actively supports diversity and inclusivity and contribute to broader campus work outside of the Division of Student Life. b. Work collaboratively with campus colleagues to recommend policies, design programs, and support curricular changes that enhance cultural effectiveness and improve the learning environment. c. Collaborate with the Ignatian Center, Women's and Gender Studies, Residence Life, Center for Student Leadership, Athletics, and other departments and groups to develop and facilitate co-curricular, curricular, and experiential learning opportunities for students to address issues related to diversity and inclusivity. d. Consult and collaborate with the Office of Diversity and Inclusion, Drahmann Advising Center, LEAD Scholars program, and the Office of EEO and Title IX to develop and implement co-curricular programming, events, and support services for underrepresented populations including annual events, and on-going programs. e. Lead the office's contribution to new student orientation and programs at the undergraduate level with attention to reinforcing the value of diversity and inclusivity, and Ignatian values. f. Serve on committees related to student of color and other underrepresented groups.
2. Staff Supervision and Department Responsibilities a. Provide leadership, direction, support, and evaluation to those directly supervised. b. Develop a comprehensive staff development program including orientation for new staff, and professional development opportunities for all staff. c. Establish departmental goals, strategic planning, and conduct regular assessments for the purpose of evaluating the department's ability to meet those goals, and when need, institute change for the purpose of meeting those goals. d. Oversee technology including website and departmental specific needs with day-to-day responsibilities residing with the Director. e. Manage budget, contract, and financial responsibilities. f. Stay abreast of legal requirements in managing programs and services.
3. Student Welfare a. 24/7 on-call staff member for implementation of Office of Student Life policies, including, but not limited to Parental Notification, Sexual Assault and Gender Based Misconduct Reporting Protocol, Policy for Withdrawal for Health Reasons, and the Missing Person Notification Policy. When on-call, the Associate Director is the Office of Student Life staff member who is available outside of regular business hours (including weekends and holidays, 365 days a year) for immediate notification and to respond accordingly. One person is on-call at all times and the rotation is shared among five persons, including this position. b. Initiate appropriate responses to student of concern issues, including communication with campus entities, distribution of publications and support of student programs. c. Member of the Behavioral Concerns Team ( BCT ), which is housed in the Office of Student Life. The BCT is a campus-wide team of trained professionals who identify strategies to address student behavior that causes significant disruption in the campus community. This team assesses risk of harm to oneself and/or others and coordinates appropriate action to address the concerning behaviors. d. Member of the Student Welfare Team ( SWT ), which is housed in the Office of Student Life. The SWT is a coordinating hub of a network of campus resources focusing on prevention and early intervention for students experiencing distress, academic or interpersonal difficulties, or engaging in disruptive behaviors of concern. e. Serve as a general University ombudsperson for student welfare issues. f. Assist with walk-in student requests and needs, incident reports, and other general student issues. g. Consult with students, staff, faculty, administrators, parents, and outside agencies as appropriate regarding student of concern issues. h. Remain abreast on research, current trends, practices and legal issues pertinent to student life.
4. University Student Conduct Code System a. Serve as a hearing officer for student conduct code cases referred to the Office of Student Life. b. Participate in the development and facilitation of the student conduct code system training for the Residence Life Staff (RDs, ACs, ARDs, ARCs, and CFs), Peer Conduct Board, Sexual and Gender Based Misconduct Board, and University Discipline Council. c. Remain current on research practices and legal components of student conduct code systems.
5. Policy and Procedure Development, Interpretation, and Implementation a. Responsible for policy interpretation and its implementation for student welfare, and other student misconduct matters. b. Provide advice, consultation, and support in the development of University-wide policies and procedures, and responses to issues and trends affecting the campus. c. Provide staff support and assistance related to interpretation and implementation of University-wide policies. d. Provide leadership and consultation in responding to student needs and campus issues related to student life. e. In conjunction with various student and University groups: review and revise policy related to student life, including, but not limited to the Student Conduct Code, FERPA , Student Conduct Code System, Alcohol Policy, Parental Notification, Sexual Assault and Gender Based Misconduct Reporting Protocol, and Health Withdrawal and Re-Enrollment Policy. f. Initiate, coordinate, and implement policies for the department that are effective, efficient, and conducive to the personal, social, physical, spiritual, cultural development and general welfare of students.
6. Sexual and Gender Based Violence a. Serve as a member of the University's Title IX Investigator pool. b. Serve as general University ombudsperson for student welfare issues related to sexual assault prevention education. c. Initiate consultation with the Title IX coordinator and legal counsel as it relates to issues of sexual assault. d. Remain current on research, practices, and legal issues pertinent to sexual assault university conduct procedures. e. Serve as Campus Security Authority when informed of allegations regulated under the Clery Act. f. Serve as a Responsible Employee for allegations regulated under Title IX.
7. Team Member and Other Responsibilities a. Serve as a member of the Office of Student Life team by assisting colleagues in the office when student conduct and student of concern caseloads are impacted. b. Communicate regularly with Campus Safety Services, Residence Life, Cowell Center, and other agencies, as needed. c. Serve on University-wide committees as a representative of Student Life as appropriate to areas of responsibility.
1. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices. 2. Recommends initiatives and implements changes to improve quality and services. 3. Maintains contact with customers and solicits feedback for improved services. 4. Maximizes productivity through use of appropriate tools; planned training and performance initiatives. 5. Researches and develops resources that create timely and efficient workflow. 6. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions. 7. Prepares and submits reports as requested and required. 8. Develops and implements guidelines to support the functions of the unit.
Provides Work Direction
1. Provides work direction, leadership, and supervision for the Office for Multicultural Learning.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.
Required to participate in the on call 24/7 rotation with the ability to respond to a location at times in a timely fashion.
Typical office environment.
Mostly indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
1. Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs off the diverse campus community of Santa Clara University. 2. Understanding of Student Development Theory (including racial and ethnic identity development and gay, lesbian, and bisexual identity development), Social Change Model of Leadership, and Critical Race Theory.
1. Excellent organizational, communication (written and oral), and public relations, including delivering workshops or trainings, skills essential. 2. Strong organizational skills including time management, multitasking, and project completion. 3. Commitment to customer service, both internal and external to the department. 4. Evidence of strong analytical and problem solving skills. 5. Proficiency in Microsoft Office and database management. 6. Competency working with students of different cultural, ethnic, racial, and socioeconomic backgrounds with a special sensitivity to how personal experiences affect the transition into the University environment.
Demonstrated ability to: 1. Cultivate collaborative interpersonal relationships with internal and external constituencies. 2. Independently carry out tasks of varying complexity. 3. Exercise sound judgment and maintain confidentiality. 4. Operate in a highly confidential manner and with minimal supervision and direction. 5. Manage multiple tasks at the same time and complete projects from inception through implementation and assessment. 6. Demonstrated experience with developing, implementing, and evaluating programs, specifically those focusing on diversity, multicultural learning, social justice, and inclusive excellence. 7. Demonstrated experience with advocating for and working with students of color, LGBTQ students, first-generation college students, and undocumented students.
Education and/or Experience
Required 1. Master's degree in higher education administration, college student services, education, counseling or related field. 2. Minimum of 5-7 years of progressively responsible work in an academic setting. 3. Experience with project management, publications, external relations and policy articulation and implementation.
Preferred 1. Experience serving as an on call staff person to provide crisis response 24/7. 2. Experience with building community and addressing student safety and personal needs in the context of a student residential program. 3. Experience with assessing possible threat of harm to self or others with training by National Behavior Intervention Team Association or similar professional organization. 4. Experience with responding to sexual violence and compliance with Title IX. 5. Prior supervisory experience. Minimum of 2 years of related experience in adjudicating student conduct.
$3700-$4350 semi-monthly commensurate with experience.
Santa Clara University, a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offers its more than 8,000 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees. Distinguished nationally by the fourth-highest graduation rate among all U.S. master's universities, California's oldest operating higher-education institution demonstrates faith-inspired values of ethics and social justice.