Minimum Qualifications: Three years of progressively responsible secretarial/administrative experience required. Associate's degree preferred. Must have excellent customer service skills and strong computer skills. Knowledge of medical terminology preferred.
Job Standard / Operational Needs: Must be able to work Monday-Friday, 8:30-5:00 PM. Duties include: Transcribe patient reports (from Dictaphone or handwritten reports) in an accurate and timely fashion to ensure TAT guidelines are met; Screen and direct phone calls using a multiline phone - answer questions pertaining to specimens and results, coordinate physician contact to perform frozen sections, and receive and direct visitors; Register (in EPIC) and accession (in COPATH) patient specimens. Utilize Laboratory Information System to enter specimens into appropriate control accounts; Maintain log and files of patient specimens received and sent to University Hospital Pathology; Distribute and file patient diagnostic reports; Sort and distribute departmental mail; Maintain office supplies and equipment (arrange repairs and replacement); Inventory and keep supplies stocked; Perform various clerical duties including word processing, copying, filing, faxing, and scheduling; Interface with residents, fellows, students, and physicians; Know and practice departmental and hospital policies and procedures and have a clear understanding of HIPAA policies, laws, rules, and regulations in order to determine appropriate release of patient information and specimens; Know and practice universal precautions and safety precautions; Maintain patient confidentially; work independently and as a team player; practice positive customer service relations for internal and external clients.
About State University of New York Upstate Medical University
SUNY Upstate Medical University in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees. Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care. Upstate Medical University's educational mission is anchored by i...ts four colleges?Medicine, Nursing, Health Professions and Graduate Studies (biomedical sciences). Since 2006, student enrollment has grown by 30% as Upstate responds to the needs of the region. As a biomedical research enterprise, Upstate focuses on the most prevalent human diseases, including cancer, diabetes, heart disease, nervous system disorders, vision, and infectious diseases. The quest for treatments and cures is built upon expertise in structural, molecular and systems biology. Upstate also offers many clinical trials for patients. The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites.