Downtown Seattle/Harborview, Health Sciences Center
Open Until Filled
Salary is commensurate with education and experience
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our Benefits page.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The Department of Rehabilitation Medicine, ranked #3 in US News & World Report, is a complex academic and clinical department in the School of Medicine and Affiliated Hospitals, which include the UW Medical Center, Harborview Medical Center, VA Hospitals, and Children's Hospital. The Department includes Physical Therapy, Occupational Therapy, Prosthetics & Orthotics, Neuropsychology, and Vocational Rehabilitation units, as well as four undergraduate and graduate degree programs. In addition the department hosts six federally funded Centers and attracts more than $13 million in grants from various funding sources.
The Department of Rehabilitation Medicine currently has an outstanding opportunity for a full time Traumatic Brain Injury Care Manager.
The Traumatic Brain Injury Care Manager (TCM) will be responsible for providing a primarily telephone-based case management intervention for research participants with traumatic brain injury (TBI) for a multi-site, five year, clinical trial awarded to the UW entitled Improving Transition from Acute to Post-Acute Care following Traumatic Brain Injury funded by the Patient Centered Outcomes Research Institute (PCORI).
The TCM will be required to provide case management strategies and techniques to help patients with TBI making the difficult transition from inpatient rehabilitation to life post-discharge. The TCM will contact the patient/ family by phone (or mobile teleconferencing) to provide assistance to connect them with resources, overcome obstacles to following the discharge care plan, and address any new needs reported on a needs assessment survey. The TCM will be managing a large caseload with patients with potentially severe cognitive and emotional issues. The TCM will be working mostly independently with minimal supervision, and therefore will be required to show a high degree of problem solving.
The overall goal of our research is to determine the features of healthcare transition approaches that are most effective for improving outcomes of importance to patients after discharge from inpatient rehabilitation for TBI, as well as outcomes of importance to their families, caregivers, and healthcare providers. The TCM plays a critical role in a research study designed to get UW researchers closer to achieving this goal, specifically by implementing an optimized transition approach with a portion of TBI patients enrolled in the study. This project will provide critical information that will help optimize and guide the future of healthcare for survivors of TBI
Duties and Responsibilities:
Make telephone or videoconference contacts with patients and respective caregivers (if applicable) that involve the following:
Review discharge plans and provide assistance and/or directive problem-solving around any obstacles to following discharge plans;
Assess participants' needs, and provides practical assistance and connection to resources for each need, including help with scheduling provider appointments and ensuring patient's ability to attend appointments; 30%
Send follow-up communications to patients/caregivers summarizing care plans; 15%
Document and enter into a database various aspects of the implemented intervention with each patient/caregiver, including the details of each contact, the needs discussed, and the assistance provided; 15%
Monitor a toll-free TBI Helpline during business hours; 10%
Attend regular supervision meeting with the intervention team and TCMs at other research sites; 5%
Work with clinical and community stakeholders to familiarize him/herself with all available resources; 5%
Assist with the development and subsequent revisions of manual for the TCM activities; 5%
Regularly update study investigators and research manager on practical issues that arise, and assist with strategies to overcome implementation challenges; 5%
Clean and prepare data for analysis, finalize manuals for dissemination, and assist with analyses and write up as appropriate; 5%
Attend regular patient and stakeholder meetings; 2.5%
Perform other study-related duties as needed. 2.5%
Bachelor's degree in Social Sciences
Two years' experience in related work
Masters of Social Work, Counseling or related field;
Experience working with people who have had a brain injury.
Experience providing case management in the healthcare setting
Appointment of the successful candidate to this position may be made contingent upon a satisfactory outcome of a criminal conviction history check .
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.