UnitedHealthcare Community & State is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the U.S. healthcare system.
If you're ready to help make healthcare work better for more people, you can make a historic impact on the future of healthcare at UnitedHealthcare Community & State.
We contract with states and other government agencies to provide care for over two million individuals. Working with physicians and other care providers, we ensure that our members obtain the care they need with a coordinated approach.
This enables us to break down barriers, which makes healthcare easier for our customers to manage. That takes a lot of time. It takes a lot of good ideas. Most of all - it takes an entire team of talent. Individuals with the tenacity and the dedication to make things work better for millions of people all over our country.
You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered.
Bring your passion for community relations and outreach to the UnitedHealthcare Community Plan! We work in low-income communities in Washington State to help children and families, adults without dependent children, individuals with disabilities, homeless individuals and seniors access health care coverage available to them, and learn about the health benefits, services and programs available to them through UnitedHealthcare Community Plan and our partners. You will be responsible for building positive, lasting relationships with community-based partners, faith-based organizations and provider groups in order to reach and engage our members and Medicaid eligible individuals.
In this position, you will focus on mastering the basics of healthcare industry and the Affordable Care Act. Your cultural competency is an asset as we serve thousands of members with many varied cultural and ethnic backgrounds, all with different experiences and needs when it comes to understanding healthcare coverage and navigating the system.
Responsibility for people in this role will grow as their experience dictates, increasing membership interactions as experience and skills grow. This role will work under the direct supervision of the Marketing Director or her designee for any provider, member or community interactions.
Acts as UnitedHealthcare Community Plan outreach representative at community events, health fairs, community meetings and activities of the health plan.
Establishes our presence in the community and visibility to members and prospective members by creating a full calendar of outreach opportunities, securing participation in established events, and setting up and conducting our own activities.
Develops and strengthens relationships with key partners, including community-based partners, faith-based organizations, provider groups, governmental agencies and more, who serve our members and Medicaid eligible individuals.
Sets up event participation, including setting up booth/table, collateral materials, games and engagement interactions, and other supplies for exhibits and meetings with community.
Supports health education activities programs and campaigns in clinics, community centers, farmers markets and partner locations.
Assists in tracking, organizing and ordering collateral and health education materials and giveaways.
Collects and manages outreach and event data to track effectiveness of activities and other key metrics.
Assists marketing managers in preparation of plan reporting on membership and outreach activities, and provides analysis on implications of data for senior management.
Analyzes enrollment and disenrollment trends in target service areas.
Performs all job duties in accordance with the compliance requirements.
Works on special projects and all other professional duties as assigned.
Participates in telephonic outreach, redirecting questions to appropriate persons, as needed.
Meets and / or exceeds department service standards.
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.