Advertised Summary Job Description: The Operations Coordinator is a viable administrative role in the Department of Pediatrics. The Operations Coordinator will execute multiple strategic operational and space projects for the Department of Pediatrics that will maintain uniform policies and procedures for patient scheduling and registration. The position will also serve as the lead for various projects within the department that will involve the coordination with ancillary departments and New York Presbyterian to ensure a timely organized project plan, implementation and completion.
- Represents the Department of Pediatrics through all phases of space projects including but not limited to: - Consolidation and/or expansion of additional clinical space - Moves of administrative/clinical staff as needed - Coordination with New York Presbyterian counterparts for any joint space projects or moves - Acts as liaison between all ancillary departments including, but not limited to, Pediatrics IT, CUMC/CORE IT, and CUMC telecommunications to ensure detail oriented plan for all needed moves and IT/Telecommunication updates to clinical and administrative areas within the Department. - Maintains space inventory of all wet and dry space assigned to the Department of Pediatrics to ensure accuracy and correct accounting of rent paid. - Develops standards and protocols around scheduling, registration, patient flow, and service in order to optimize practice operations and improve access and service to patients. - Provides administrative and special project support to the satellite locations in the Department of Pediatrics as needed. - Informs and consults with the Director of Outpatient Operations of problems related to space and operational efficiency to ensure timely resolution. - Serves as point of contact for any facilities related improvements/problems that are occurring within the Department's clinical and administrative space. - All other duties as assigned.
General Minimum Qualifications: Requires a bachelor's degree or equivalent in education and experience, plus three years of related experience.
Additional Specific Minimum Qualifications: Strong proficiency in Microsoft Excel and Access, Microsoft PowerPoint; Excellent written and oral communication; Must have strong organization skills. Working knowledge of and compliance with compliance and regulatory agencies, i.e., OSHA, TJC. Ability to collaborate and communicate effectively with an interdisciplinary clinical team including multi-specialty physicians. Ability to communicate and collaborate with hospital and medical center personnel.
Preferred Qualifications: - Master's Degree in business or health administration-related field preferred - 3 years of healthcare experience preferred - 3 or more years of operational project planning preferred
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
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