Develops a vision and implements a strategy for International Student and Scholar Services; supervises international student and scholar services including non-academic advising, programming, outreach activities, and community involvement for approximately 300 international students; manages the advising international students to facilitate their successful integration into the campus and local community as well as maintaining their immigration records including the initial issuance of Forms I-20 and DS-2019; and provides training and programming opportunities to students, staff and faculty to maximize awareness of cultural issues and thus maximize cultural integration.
Serve as and manage the International Student and Scholar Advisors. Develop processes and procedures for immigration document issuance and immigration record monitoring.
Ensure compliance with all aspects of the Student and Exchange Visitor Information System (SEVIS) and other applicable federal laws.
Establish protocols for referral of international students to appropriate resources via Pacific's SalesForce CRM.
Create an automated communication flow for student engagement and respond to campus/community concerns regarding international student issues.
Expand and enhance campus-wide support to international students and create new opportunities that foster cultural engagements between international and domestic students.
Establish in-person and online orientations and training programs (on topic of interest to the international student population and to campus departments) to facilitate the integration of international students on campus and in the community.
Represent IPS on various University committees and in meetings.
Develop policies and procedures related to processing immigration matters. Guide campus stakeholders through federal immigration regulations when they create new opportunities for international students.
Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.
Perform other related duties and participate in special projects as assigned.
Three (3) years of professional experience working with international students
One (1) year experience working with international scholars
A US citizen or permanent resident in order to access SEVIS
Five (5) years of experience as an international advisor with three (3) years of experience as a supervisor.
Strong working knowledge of immigration laws, regulations and procedures related to both F-1 and J-1 nonimmigrant visa categories needed to comprehend regulations and resolve complex immigration problems.
Experience with SEVIS and F-1/J-1 regulations, procedures, and reporting requirements as ARO/DSO, and possess an understanding of Department of State and Department of Homeland Security regulations and procedures.
Strong working knowledge of immigration
Familiarity with website publication and maintenance
Ability to work with academic and student services offices; understand and to support the pursuit of SEVIS documentations.
Experience developing orientation and other programming for international student populations.
Cross-cultural awareness and competence and effective communication.
Ability to work with faculty and staff to plan, develop, and implement programs and services related to International Students.
Strong organizational skills and attention to detail. Ability to evaluate needs, present recommendations, and make oral and written presentations.
Proficiency with technology including familiarity with student records systems (e.g., Banner).
Demonstrated budget management and fiscal supervisory experience.
Experience living, working, or studying abroad along with proficiency in one or more foreign languages.
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job.
Duties require extended periods of sitting. Occasional standing and walking. Infrequent climbing of stairs. May require lifting/carrying up to 25 pounds.
Work Environment/Work Week/Travel:
Work is primarily performed in a standard office environment with the use of a computer, phone and other office equipment. Non-traditional work hours as necessary (evenings, weekends, summer) are required to participate in University events and accommodate various time zones and to respond to international student and scholar needs and emergencies. Occasional travel.
Ability to meet the U.S. Department of State's regulatory requirements. (e.g., undergo regular background checks) to be an Alternative Responsible Officer.
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
These efforts will keep Pacific compliant and more importantly, send the message to potential new faculty and staff members that we value diversity and will not discriminate based on a protected class. Call HR with any questions at 209-946-2124.
The University of the Pacific offers a competitive and comprehensive compensation package including tuition remission.
University of the Pacific is a nationally ranked university with a long tradition of dedicated teaching, small class sizes, practical experience and vibrant residential life. The breathtaking main campus in Stockton, California is home to seven schools and colleges, with more than 80 majors and programs of study. Pacific also has the McGeorge School of Law in Sacramento and the Arthur A. Dugoni Sc...hool of Dentistry in San Francisco. Total university enrollment is nearly 7,000, with 3,757 undergraduates in an average class size of 19 and a student/faculty ratio of 14:1. Eighty-seven percent of students come from California, with 35 other states and 25 foreign countries also represented. Explore University of the Pacific www.pacific.edu