Full Time 40 hours Grade 051 General Pediatrics Schedule 8 AM-4:30 PM; SCHEDULE MAY VARY BASED ON OPERATIONAL NEEDS Responsibilities Overview The Community Liaison is responsible for nurturing collaborative, inclusive relationships between the URMCâ™s Hoekelman Center (www.plccare.org) and approximately 70 community-based organization (CBO) partners. The Liaison will work with CBOs and the Center Director to develop Community Advocacy Resident Education (CARE) projects into community-level health improvement initiatives. The Liaison will identify opportunities to link the Hoekelman Center resources to community identified needs and promote the work of the Center into community health initiatives. The Liaison will provide administrative support to the Hoekelman Center Director, Center Manager, and Faculty. The Liaison will perform programmatic duties requiring experience with policies, procedures and practices of the University the Division of General Pediatrics and the Department of Pediatrics. Demonstrates ICARE* values in each of the major responsibilities. The core activities of the Hoekelman Center are Pediatric Links with the Community (PLC):A two-week community-based rotation where residents from pediatrics, medicine-pediatrics, and family medicine learn first-hand about critical factors affecting child health, while interacting with community-based organizations in the Rochester area. Community Advocacy Resident Education (CARE) Track: CARE begins with an intensive two-week block once each summer and then is a longitudinal track for conducting health projects in partnership with CBOs. There may be 20 small projects concurrently in progress. Community health action programs: Hoekelman Center faculty and staff participate in various community health improvement programs. Our major effort currently consists of leading the grant-funded Greater Rochester LARC Initiative to help prevent teen pregnancy (LARC.urmc.edu). Major Responsibilities Pediatric Links with the Community Program (PLC) In support of the Pediatric Links with the Community (PLC) program, the Liaison will: Independently identify opportunities to develop, implement and support community programs by linking faculty and residents with programs in the community. As a liaison between the PLC program and CBO partners maintain positive relationships and disseminate information about the program, identify opportunities to develop, implement and support innovation with the CBOs to improve rotation outcomes. Identify and build relationships with community partners and maintain overall quality and positive relationships with Hoekelman Centerâ™s community partners. Analyze effectiveness of partnerships based on resident feedback, surveys and site visits; identify issues and opportunities and draft improvement proposals for review by the Center Director and the PLC rotation Director. In the absence of the Center Manager, serve as point person for students and interns on PLC rotations. With the Center Director and the PLC Director, ensure issues are resolved and rotation objectives are successfully completed. In conjunction with the Center Manager, coordinate the PLC rotations for residents and students in a way that maximizes the quality of the experience for learners and for CBO partners. Develop, locate, and maintain curricular materials. Community Advocacy Resident Education (CARE) In concert with Community Advocacy Resident Education (CARE) Track Director, the liaison will: Assist and support residents and CARE projects by linking residents to appropriate CBO and community resources. Attend community meetings in the absence of CARE residents. Independently identify areas to increase community visibility and expand training opportunities for residents and encourage community involvement that results in measureable outcomes, as part of improving health in underserved areas as well as throughout the Rochester region, and beyond. Assist with logistics for annual 2-week CARE Block and recommend changes based on feedback and analysis to improve the CARE Block experience. Assist with coordinating all logistics for the annual Anne E. Dyson Grand Rounds and Child Advocacy Forum, a national event. Assess needs and develop strategies to ensure successful rounds and forum. Analyze prior events to identify opportunities and draft proposal for improvement. Identify opportunities to partner with local entities such as schools, churches, health agencies, and other community-based organizations to develop, implement and support community health projects.Support the development and implementation of evidence-based population health initiatives by reviewing data and researching funding opportunities to enhance the CARE Program including potential grants, aligning research goals of residents to available funding. Long Acting Reversible Contraception (LARC) Initiative Assist the LARC (Long Acting Reversible Contraception) initiative which provides information to adults who work with teens in medical settings, as well as in the community. The community liaison will be responsible for assisting the Program Director and Project Coordinator with the LARC initiative by independently identifying potential sites for LARC lectures, and new opportunities for dissemination of LARC information. Attend brainstorming meetings with the Program Director, Assistant Program Director, and Project Coordinator as an active participant to improve the LARC program and meeting objectives for community and client improvements Contact potential sites to arrange LARC lectures and visit potential sites to assess and ensure goals of the program are being met. Assist LARC Initiative project coordinator with all presentation logistics and serve as conduit to independently resolve issues. Relationship Development and Program Support The Liaison will work effectively with diverse groups from a variety of cultural and educational backgrounds to establish and cultivate relationships with individuals and community-based organizations for partnerships between the Hoekelman Center and the community. Represent the Hoekelman Center at community meetings and forums on community- health-related topics; participate in community events. Develop processes and strategies to ensure effective communication with stakeholder groups related to community health improvement activities and other pertinent information. Identify opportunities to improve effective communication, for example, working with faculty, staff and residents at the Hoekelman Center to coordinate more effective community participation in Dyson Day and other Center events. For all events sponsored, collect and track follow-up information on results of the event. Create and manage content for the Hoekelman Center website to increase connection with community members andraise awareness among prospective residents and other key stakeholders of the Center and increasing national prominence Identify opportunities to link faculty, staff and students with grants. Provide grant writing support. Meet with faculty, staff and students interested in community projects; determine their needs; assist in understanding the community. Attend community- health-related presentations and events within URMC and networks with those in attendance to increase awareness of the Hoekelman Center. Actively participates in relevant UR/URMC groups such as Bridges and PHCC. Network with attendees to increase and promote awareness of the Center. Working with Advancement, assist Director and Program Manager to promote the Hoekelman Center and identify foundations and individuals for donor support in promoting community outreach and training future pediatricians. Develop process to identify opportunities for effective communication with stakeholder groups to ensure training opportunities are maximized and in turn benefit individual CBOs, Analyze success of processes by developing feedback tools or areas of concern to expedite strategies for improvement. Connect with URMC medical students (e.g. Public Health Interest Group) to promote opportunities for students to learn about evidence-based community health and to participate in effective community-health projects. Requirements: Bachelorâ™s degree in Social Science field, plus 2-3 years related experience in community relations, or equivalent combination of education and experience in community organizing, or community health promotion efforts; previous work demonstrating the cultivation and sustainability of community partnerships and collaboration; demonstrated ability to work with grass roots and public interest groups and community coalitions. Strong interpersonal skills and the ability to communicate effectively and work with people of diverse cultural backgrounds; excellent written and oral communication skills; and the ability to work independently and as part of a team. Proficient in MS Office software. Must have valid NYS Driverâ™s License and reliable transportation. Local travel required.
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