This position is an integral part of the team administering the increasing number of Columbia ("CU") programs by developing and managing all aspects of these global programs. Working in the Office of Global Programs, the incumbent advises students about all aspects of study abroad and works closely with faculty and other relevant constituents to support the international efforts of the university.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
-Provide a full range of information, counseling, guidance and support to applicants and students (from Columbia and non-Columbia schools) for Columbia-administered programs and new programs as developed. Responsible for: articulation of admissions criteria, explanation of academic programming, housing, finances, assisting with syllabi/course descriptions for possible transfer of credit, and health and safety.
-Respond to student and parent emails and phone inquiries for Columbia programs and conduct pre-departure meetings for Columbia-administered programs.
-Cultivate and maintain positive working relationships with faculty, program staff, and other Columbia colleagues.
-Represent Columbia and Columbia-administered study abroad programs to partners at recruitment events and via phone and email.
-Organize and deliver information sessions throughout the year to inform students of Columbia-administered study abroad opportunities.
-Act as the liaison for partners for consortium and visiting student questions related to admissions, credit, housing, other issues as needed. Communicate Columbia and consortium policies to consortium and sending schools as pertinent for their students.
-Serves as a member and the coordinator of the appropriate faculty advisory committees for Columbia programs.
-Manage the admissions and pre-departure process for Columbia-administered programs including:
-Developing online application processes and materials in consultation with consortium partners.
-Monitor implementation and functioning of online processes.
-Creatively address challenges in the admissions processes to improve service to students, consortium partners, sending schools, program sites and Columbia units.
-Create and edit pre-departure materials and supervise their deployment to students in clear and efficient ways.
-Oversee the work of admissions coordinator who follows up on admissions/pre-departure materials.
-Ensure that program sites receive materials as needed.
-Ensure that off-site partners can access and use Columbia processes as needed.
-Contribute to the planning and development of existing and new study abroad programs. Provide regional and logistical expertise to faculty and program directors in the program development process.
-Review Columbia program evaluations and make recommendations. Incorporate changes into processes/policies as determined with our partners.
-Work with consulates and other external units to develop clear instructions for visas and residency requirements.
-Evaluate and recommend applicants for admission to select Columbia-administered programs. Coordinate with admissions committee where applicable.
-Work with sending schools/on-campus units/on-site staff/students/parents to resolve student issues abroad and during pre-departure.
-Develop timeline for application and pre-departure processes and materials in consultation with partners.
-Travel to Columbia program sites.
General Minimum Qualifications: Bachelor's degree and/or equivalent related experience required. Three to five years of related experience required.
Additional Specific Minimum Qualifications: Excellent communication and presentation skills; demonstrated administrative and organizational skills; working knowledge of microcomputer applications such as Word, Excel, Outlook required. Possess the capacity to learn relevant administrative applications such as the University's student information system (SIS) and Studio Abroad. Ability to work minimum day-to-day supervision and demonstrate good independent judgment required.
**Applications submitted without a resume or cover letter will not be considered**
Preferred Qualifications: Master's degree preferred. Strong preference for experience working with college students in one or more of the following areas: study abroad advising or program development and administration, academic advising, college teaching, and/or supportive academic programs. Familiarity with liberal arts college curricula and ability to work with faculty desirable. Knowledge of one or more of the languages of study abroad programs strongly desirable.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.