LOCATION: JOHN H. STROGER HOSPITAL / INTEGRATED CARE
SHIFT: 8:30 AM - 4:30 PM
The Manager of Complex Care Coordination is responsible for managing and leading a multidisciplinary care team composed of social workers, nurses and community health workers to provide effective, efficient care coordination. Leads the day to day activities of the care coordinators, including scheduling, case assignment, mentoring and problem solving. Collaborates with the Director of Complex Care Coordination to identify improvement opportunities, create efficient processes and leverage resources appropriately, while supporting Cook County Health & Hospitals System (CCHHS). Works with Enrollees, Physicians and Administrative staff to identify ways to improve integration with the medical home teams for medically/socially or behaviorally complex to maintain levels of wellness for the maternal child health population or those with mild chronic disease. MULTIPLE VACANCIES
A Bachelor's degree in Nursing from an accredited college or university AND a licensed Registered Professional Nurse in the State of Illinois OR Licensed Clinical Social Worker in the State of Illinois is required. (Original transcripts must be provided at time of interview).
A minimum of three (3) years of care coordination work experience for an insurance company, on behalf of an insurance company, multi-specialty physician group, or Federal Qualified Health Centers is required.
A minimum of two (2) years of work experience in a culturally diverse, underserved populations is required.
A minimum of one (1) year of supervisory work experience with a multi-disciplinary team is required.
Prior case management software experience such as Cerner, Midas, etc. is required.
Must have access to an insured vehicle and possess a valid Illinois driver's license for field duties.(Must provide driver's license and proof of automobile insurance at time of interview).
Master's degree in Healthcare or Business Administration from an accredited college or university is preferred.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:
In-depth knowledge of insurance concepts, managed care and Medicaid/Medicare
Knowledge of SharePoint software.
Knowledge of Microsoft Office.
When applying for employment with the Cook County Health &Hospitals System, preference is given to honorably discharged Veterans who haveserved in the Armed Forces of the United States for not less than 6 months of continuousservice.
To take advantage ofthis preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
As one of the largest public health systems in the country, the Cook County Health and Hospitals System (CCHHS) cares for more than 300,000 individuals resulting in over 1 million patient visits each year. Our mission to care for all, regardless of their ability to pay, dates back to 1835. In that time, we have cared for millions of patients and trained thousands of doctors, nurses and health pro...fessionals. We conduct important research making substantial contributions to current practices. With a patient-centric focus, we look to our teams to provide a commitment to leading edge practices and approaches, collegial relationships and the CCHHS mission.