The Development Data & Operations Manager maintains donor contact systems, serves as the primary liaison between PPIL and PPFA regarding donor database administration, and tracks and organizes Development Department goals and results.
1) Manage the donor database. Ensure its accuracy and integrity. Provide development & marketing staff with clear processes and procedures for use of the database. 2) Manage database integration and conversion projects in collaboration with PPIL partners in the Collaborative Fundraising Initiative (CFI). Serve on and represent PPIL interests to CFI committees as needed. Provide PPIL data to the CFI as appropriate and approved by the Director of Development. 3) Manage gift processing, accurate gift and pledge entry, timely acknowledgement of all gifts, pledge collection activities, and entry of minor moves. Work with individual donors to ensure that their gift recognition requirements are fulfilled: plaques, tributes, and listings. 4) Ensure accurate assignment of gifts to appropriate programs. 5) Develop and manage efficient systems for reconciling PPIL’s donor database with PPIL’s general ledger. 6) Provide regular reports of development results in clear, concise, user-friendly formats. Track and maintain Development Department’s results dashboard. 7) Provide support to development and other departments in running special queries and reports. 8) Track department expenses against budget. 9) Track and report progress on Development Department’s Key Performance Indicators. 10) Plan and manage the logistics of development mailings. 11) Manage and track (internal and external) Workplace Giving contributions. Launch and implement a Workplace Giving campaign at PPIL. 12) Perform and organize prospect research on current and prospective donors. 13) Monitor PPIL charity ratings. 14) Plan for, arrange, and supervise administrative and clerical support for development as needed, and within budget. Supervise development interns and volunteers as needed. 15) Perform other duties as assigned. 16) Through these activities demonstrate an understanding of and commitment to PPIL core values of access, activism, care, confidentiality, diversity, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers.
The physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, read, see and hear. The employee is frequently required to use hands and fingers to type, handle, or feel and reach. The employee is regularly required to sit. The employee must occasionally lift and/or move up to 25 pounds.
Status: Full time. Exempt from the provisions of wage and salary regulations.
Education: Bachelor’s degree or equivalent work experience required.
Experience: One to three years prior fundraising experience is required, as is strong working knowledge of MS Office software and fundraising database programs.
Professional Qualities: Extraordinary organizational and communication skills, strong writing skills, and an ability to participate in creative processes for department planning and projecting are required. Ability to cultivate positive, productive relationships with donors and offer excellent customer service. Research skills, including tenacity, perseverance, and a strong results focus. Ability to work independently and as part of a team. Ability to carry out duties respecting the sensitive and confidential nature of donor related information and materials, and to demonstrate mature judgment in handling donor concerns. A sincere commitment to the mission and philosophy of Planned Parenthood is required.
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We encourage diverse candidates to apply for this position.
We are a trusted health care provider, an informed educator and a passionate advocate. Planned Parenthood of Illinois' 17 health centers throughout the state deliver vital health care services, sex education, and sexual health information to more than 60,000 women and families each year.
For nearly 90 years, building healthy communities has been Planned Parenthood's mission. Everyday, Planned Par...enthood of Illinois helps all kinds of people get the health tools and information—and above all the care and compassion they need—to prevent unintended pregnancies or to plan for families when they are ready.