The Division of Student Life at the University of Tennessee, Knoxville is accepting applications for a full-time, 12 month, non-exempt and non-tenure track staff position.
The University of Tennessee, Knoxville, is the state's flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling 27,000 students, the campus is located in the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in learning, scholarship, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values intellectual curiosity, pursuit of knowledge, and academic freedom and integrity.
Position Summary: The position reports to the Coordinator for Interpreting and Speech-to-Text Services in Student Disability Services. The transcriber in this position is responsible for providing federally mandated accommodations for students who are Deaf or hard of hearing. Using advanced abbreviated software called TypeWell, the transcriber provides real time communication access for individuals in the classroom as well as other university-sponsored events. Academic accommodations are provided for the University of Tennessee, Knoxville students under the mandates of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and State and University of Tennessee policies.
Duties and Responsibilities: Provide real-time access in the classroom and other university-sponsored events for students who require accommodations. Work as a team to alternate transcribing duties to reduce mental and physical fatigue, reduce the potential for errors in the transcription by monitoring and making adjustments as necesssary to provide accuracy. Provide feedback, correction and support for regular and temporary staff serving as a team while on assignment.
Provide access in all courses provided by the University including undergraduate, graduate and PhD level courses as well as University-sponsored activities such as class field trips, advising, student/professor meetings, open house, graduation and counseling center, health clinic and legal clinic appointments.
Prepare for transcribing assignment by reviewing course information to learn vocabulary, technical terminology, understand the concepts to be covered and the Instructor's method (i.e. using group work, outside assignments, in-class writing, etc.). Read and analyze undergraduate, graduate and PhD level textbooks, course material, articles and other pertinent information prior to class.
Edit transcripts for any meaning or vocabulary errors. Highlight important information such as upcoming assignments or tests and remove identifying information such as student's names. Upload transcripts to a secure server within 24 hours so that the consumer can access it.
Act as the liaison for Student Disability Services, and interact with faculty, staff, students and the university community. Maintain positive professional relationships with all constituents. Troubleshoot any issues that arise in the classroom and notify the Coordinator of issues as soon as possible. Must use independent judgement to ensure access and resolve problems on the spot.
Adhere to the Type Well Transcriber's Code of Ethics. Adhere to professional standards set forth by the Association of Transcribers and Speech-to-Text Providers.
Maintain compliance with federal and state mandates regarding accommodations of students with disabilities.
Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.