The National Runaway Safeline (NRS) has three immediate full-time openings for crisis services supervisor positions.
Evening, 4pm-midnight, Thursday-Monday shift
The crisis services supervisor position provides solution focused crisis intervention, information and referral and other related services for runaway and at-risk youth and their families via the crisis hotline and across digital platforms such as chat, online forums and email. The crisis services supervisor will supervise and support trained volunteers who deliver NRS’ services. We are seeking an enthusiastic, self-directed professional that enjoys working with a diverse group of people and is sensitive and responsive to cultural differences. Must have a Bachelor’s degree in Human Services or related field and a minimum of one year crisis intervention or applicable work experience and/or internship or work study placement in a social service environment. We are looking for a detail-oriented individual who is able to conduct multiple tasks in a dynamic environment. Strong communications skills both written and verbal.
Must be able to demonstrate empathy, self-regulation and be able to abide by the tenants of NRS’ philosophy (confidential, non-judgmental, non-directive, non-sectarian, honest and empowering). Must be adaptable, good at problem solving and able to work as a team player. Candidates be proficient in Microsoft Office applications and navigating various software programs. Spanish speaking candidates preferred. Salary range in the lower 30k.
Please email resume and cover letter to Jennifer Di Nicola, Crisis Services Manager, jdinicola@1800RUNAWAY.org. Please specify shift preference in subject line of email.