Duties/Responsibilities include: The primary role of this position is to be the frontline contact person for graduate and professional students seeking assistance from, and wishing to register with, the Student Parent HELP Center. The student population served is high functioning and committed to a high level of academic performance, but could be under significant stress due to economic and academic issues and due to their dual roles as students and parents. Screening for and assisting with management of the Post-Secondary Child Care Grant and the University of Minnesota Student Services Fees Child Care Grant is part of the first point of contact intake process. Examples of duties in which these skill sets will be utilized include but are not limited to: • Graduate Student Parent Support Group. This is a newer offering for the SPHC, and one which is still in the early stages of development. The SPC/Graduate Focus will be expected to continue to evolve and expand student attendance for the GSPSG. Though this is an academic and family support, non-therapeutic group there are occasionally mental health related issues that arise in group, examples of this include disclosure of rape, child abuse, mental health issues and the like. All SPHC Student Parent Counselors must have enough professional, mental health training to be able to identify and respond to these crises, even though the ultimate goal is to refer out to campus and community based clinical programs when mental health related issues are disclosed.
• Direct Student Appointments and Walk-ins: One of the primary duties of this position is to be the first contact point for students seeking assistance from the SPHC. Screening for the Post-Secondary Child Care Grant tends to be a primary goal/need for most graduate and professional students seeking services and scheduling first intake. These student contacts can result in: on-going work between SPHC Student Parent Counselors or triage referrals to other campus or community based programs. The broadest scope of academic and family based knowledge and skill set must be utilized by the SPHC SPC, including but not limited to: o Academic coaching, advocacy and advising o Career/job/resume assistance o Child Development and parenting techniques o Crises triage counseling and referral o Public assistance advocacy o Title IX student parent protections awareness
• Advocacy and Social Justice Awareness: The SPHC serves a typically vulnerable population of students who are under-presented at 4 year institutions nationally. SPHC students frequently present multiple risk factors for academic difficulty which can include teen pregnancy, single parent status, first generation college attendee status, and generational poverty. Though this specific position will be focused primarily on more economically stable, older graduate and professional students, as part of the SPHC team each staff member must be familiar with social justice principles. o The SPC must be trained and willing to advocate for students and to coach them on appropriate techniques for self-advocacy. o The SPC must be trained in a framework where issues of social justice are readily understood and addressed in day to day work with students.
• Multi-cultural training and awareness: SPHC students are diverse in terms of race, spiritual beliefs, ethnicity and sexual orientation. The center serves both mothers and fathers; married and single, GLBT, adoptive and biological parents and we also have a large population of immigrant students. It is critical for the SPC to not just possess multi-cultural awareness, but to have specific training in multicultural understanding and the myriad associated social justice issues.
• Event Planning and Program Design o The SPC will be actively engaged in the planning and implementation of all SPHC events and programming including but not limited to; o SPHC End of Year Celebration and Grad Party o Student Parent Visibility Day o Smaller Group Term Based Events o Graduate Student Parent Support Group o A wide range of outreach events across campus
• Supervision of Graduate Interns and Undergraduate Student Employees: The SPHC heavily utilizes graduate social work interns to expand their direct services to students and overall programming. An UG student employee is also a key part of the SPHC team. o The SPC may be asked to serve as Task Supervisor and provide the day to day oversight to graduate interns in their direct work with students and as they assist with all aspects of SPHC programs. (Program director serves as Field Instructor and provides overall supervision of graduate students). o SPC must be able to provide direct oversight and task assi.gnment to undergraduate students employed by the SPHC as needed to assist with their assigned projects.
• Other Duties as Assigned
This is a 100% full-time, 10 month position with benefits.
Required Qualifications: • BA/BS degree plus at least four (4) years’ related experience. • Experience in school based programming and services, public health, family and child services, or related field. • Familiarity with community resources serving families and children in the Twin Cities and greater Minnesota. • Previous experience working with low-income children and families. • Demonstrated familiarity with life circumstances, cultural experiences and development of resources for low-income families and diverse populations. • Ability to provide detailed child development and coaching information to student parents • Knowledge of child abuse reporting laws. • Experience working with high achieving students in an educational setting. • Documented experience working in a cooperative team setting. • Computer competency with Excel, Word, Access, Social Media and related. Willingness to learn new technologies such as electronic databases, electronic scheduling systems and related. • Experience with basic mental health screening and crisis identification and referral strategies. Examples: suicide screening, identification of depression, post-partum, and other mental health issues. • Experience facilitating non-therapeutic support or educational groups. • Proven experience advocating for individuals and families. • Documented ability to work in a fast-paced, walk-in academic and family service delivery setting. • Effective organizational skills.
Preferred Qualifications • Master’s degree in Social Work, Family Social Science or related field
• Licensure in Social Work • Program development and evaluation exposure. • At least one year post-grad experience. • Familiarity with post-secondary education institutions and current trends in higher education. • Familiarity with public policy issues related to low-income families and higher education access for under-represented populations. • Experience with group dynamics and facilitation processes particularly around academic and parenting topics. • Background and experience in a higher education setting doing direct service work with students, particularly non-traditional and under-represented populations. • Evidence of effective written and oral communication skills • Outstanding interpersonal skills and an ability to build relationships across a wide range of campus and external community based teen parent and other programs.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.