Job Requisition Number: 23956. The Access Services Division has leadership for planning and coordinating access and circulation policies and procedures across the UC Berkeley Library. Additionally, the Access Services Division consists of the following units – Library Privileges, Doe and Moffitt Information and Welcome Services Desks, Media Resources Center (MRC), Newspapers/Microforms Library and Current Periodicals, and Doe/Moffitt Circulation Services (including the Reserves Processing and Stacks Maintenance units).
The Doe/Moffitt Circulation and Gardner Stacks it is the largest circulation services unit in the Library System, handling more than one million circulation transactions annually, loan of electronic devices, and the largest undergraduate course reserve operation. The Gardner (MAIN) Stacks collection management includes daily oversight and strategic planning for a 2.5 million volume collection housed on campus and retrieval for the 3 million volumes of the collection shelved at the Northern Regional Library Facility. This unit controls access to the Gardner (MAIN) Stacks, group study rooms in Gardner and Moffitt, and 65 Doe (Medium Rare collection).
The Evening/Weekend Circulation Supervisor is responsible for circulation operations carried out by a team of 40-60 student library employees at the MAIN and Moffitt service desks. The supervisor interviews, hires, prepares training plans, trains, monitors performance, and manages schedules of student staff to ensure adequate circulation desk coverage at the three service desks (MAIN-Gardner Stacks Level A, Moffitt Floor 3 and Moffitt Floor 4). Provides public service assistance at the Circulation and Privileges desks, including serving as the sole career staff providing borrower related services at the Privileges Desk on Sundays, and handles other library related processes and projects. The incumbent consults with Library Security, Facilities, and other library or campus units during emergencies. In addition, the incumbent serves as the evening/weekend lead monitoring desk coverage and providing support to student staff at the Doe/Moffitt Information Desks and the service desks in Media Resources Center and Newspapers/Microforms, monitoring student staff work activities for Stacks Maintenance, and handling situations involving users with disruptive behaviors.
The unit follows the overall guidelines, policies, and priorities of the Library, under the direction of the Head of the Access Services Division.•Bachelor’s degree or equivalent experience •Related library experience •Working knowledge of Library of Congress classification system •Recent and effective supervisory experience (including hiring, training, coaching, delegating, evaluating, and motivating student employees) •Demonstrated ability to balance competing priorities and improve workflows •Significant experience with circulation and/or technical processing in a library •Significant experience with providing public services at a circulation or other library public service desks •Recent experience with an integrated library system (ILS) and understanding of ILS bibliographic, item and holding records •Demonstrated strong commitment to public services and improving the user experience •Excellent analytical, organizational, problem solving, interpersonal, and communication skills •Demonstrated initiative, flexibility, and ability to work creatively and effectively both independently and as a team member •Experience using common software applications such as Microsoft Office Suite (Word, Excel, Access, Powerpoint) and email such as Gmail or bCal (or other email applications). •Able to work evening/weekend schedule (Sunday through Thursday (12pm to 9pm) schedule during the semester (schedule adjusted during intersessions and breaks))
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.