To provide security support during public hours. Responsible for greeting the public, directing visitors in the lobby, keeping attendance records, and working exhibition openings. Flexible schedule, 20-25 hours per week expected as well as attendance at security service meetings.
Working Job Conditions: Weekends and night availability is a must.
Security Guard is responsible for the protection of artwork in assigned gallery and other public spaces. The museum as a responsibility to assign security protection based on current loan agreements made with lending institutions.
Security Guard is responsible for following opening and closing procedures when scheduled for said duties based on the security schedule. The procedures are outlined in the security training manual and post check list. Security must be provided one hour before public hours and one hour before ending public hours.
Security Guard is responsible for observing the security monitor of closed circuit video surveillance activities. The monitor is located at post one in the lobby which functions as command central. The system must be monitored on a regular basis throughout the day. Video is to be kept for thirty days.
Security Guard is responsible for logging pick-ups and deliveries conducted in the lobby. The log is to be kept at post one as a permanent record. The log is kept as a reference in the event there is a discrepancy, need for investigation or call for records. The Security Guard is responsible for the accuracy of such records.
Security Guard is responsible for counting visitors that enter the museum from the lobby and log them in at post one. Hourly counts are maintained, totaled and provided to the PR manager on a weekly basis. The desired outcome is an accurate account of visitation numbers that are utilized by various departments impacting fundraising, programming, and other important activities.
Security Guard must learn emergency evacuation procedures to respond in the event of a drill or actual emergency and demonstrate such knowledge by conducting a security walkthrough with other staff members and support team quarterly.
A High School diploma or equivalent.
Knowledge of security and fire methods, protection challenges and solutions.
Familiarity with crowd control methods, basic security clerical and record keeping activities.
Ability to plan and execute effective protection services as circumstances require.
Adequate report writing ability.
Good powers of observation, mental alertness.
Capacity to act independently in emergencies.
Tact and professionalism while managing public visitors.
Ability to effectively communicate verbally and in writing.
Excellent interpersonal and organizational communication skills, logic and problem solving, basic computer skills, in Microsoft Office Suite.
Communicates effectively one-to-one, in small groups and in public speaking contexts; writes precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar.
Successfully uses multiple software programs independently. Software may include Microsoft Office, applications such as PowerPoint, Word, Excel, and Access, email, web browsers, and Peoplesoft.
Being helpful, respectful, and approachable and team oriented, building strong working relationships and a positive work environment.
Follows through on commitments; incorporates honesty, respect and fairness in daily actions; demands trustworthiness from others; demonstrates courage and objectivity.
Demonstrates logic, rationality and objectivity; shows common sense; uses all available information to make educated decisions.
Knowledge Security Guard scheduling, intrusion alarm systems (ADT & Advent), radio communication, closed circuit monitoring, security hiring procedures of work-study, volunteer and senior staff, opening and closing procedures, loss prevention techniques and public service protocol.
Recognize security issues, needs and current practices, manage security services, and manage relationships with University Police, to work with various museum constituencies, to multitask, to collaborate with staff in providing security for events.
One year experience supervising and working with student paid and volunteer staff.
At least one year experience in a security or related field.
At least 6 months experience working in an academic environment.
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highl...y collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.