This position reports to the SCLHS System eHIM RegionalManager, Ambulatory. The HIM BusinessAnalyst is responsible for the discovery,workflow documentation, process development, business requirement, clinictraining and follow-up associated with HIM and electronic health recordresponsibilities for SCLHS Ambulatory System. The business analyst will bededicated to projects related toambulatory EHR implementations, including documentation of businessrequirements for enterprise content capture/storage, EMPI conversions, e-HIMinterfaces, release of information workflows and clinical dataconversions. They will be responsiblefor the development of businessrequirements and workflows for eSummit implementation for HIM Ambulatory. Willwork collaboratively with Information Technology Service (IST) professionals,HIM operational staff and Ambulatory clinic staff to ensure successfulimplementation of ambulatory EHR use and availability of healthinformation. This position will be responsiblefor working with clinic staff and analyzing current state (pre go-live)workflows as well as future state workflows.
Strong, positive attitude– with a 'learn and serve' approach providing support and guidance to the teamis critical. Additionally, this positionwill require the ability to adapt and assist management in leading throughchange as well as to identify and recommend innovative changes to provide ahigh level of performance and EHR optimization.
Bachelor's or Associate's Degreein Health Information Management, computer science or healthcare administrationor equivalent work experience. Certification as a Registered Health Information Administrator (RHIA) orHealth Information Technologist (RHIT) preferred but not required. Two yearsambulatory clinical operations or ambulatory care experience preferred. Experience should include a broad scope ofsystems analysis, business analysis, and workflow design. Multi specialistexperience preferred. Excellent interpersonal, organizational, presentation,verbal and written communication abilities.
Responsible for the evaluation, identification, documentation, and development business requirements and operational workflows related to Health Network HIM projects
Works collaboratively with HIM operations, IST, and clinical staff to document workflows and business requirements.
Evaluates application for appropriate technical changes and documents changes for EHR and HIM-IST Teams
Provides training and training follow-up Health Network Clinics
Provides ongoing support to Health Network Clinics for HIM related functions
Works with HIM Region Managers to document findings and recommendations
Presents findings to appropriate level of HIM, IST, or clinic management
Ensures the data integrity of the ambulatory clinic legal medical record
Works collaboratively with regional HIM business analysts to ensure accurate and standardized methods and tools for data collection, templates, and documentation is adhered to
Remains current on upgrades, new products and emerging technologies
Reviews Ambulatory Clinic EHR upgrade notes and assist in advocating for enhancements and system configuration changes
Demonstrates knowledge of electronic health information systems and other related ambulatory clinic information systems such as Epic
Supports the mission and strategies of SCLHS Health Information Management Department
Supports the HIM management team, its programs and processes through representation at meetings and participation on task forces
Partners with physicians and clinical informatics to ensure that providers and other EHR users are well trained and that they have optimal access to patient information from the ambulatory electronic health record.
Other duties as assigned.
SCOPE OF RESPONSIBILITY
Functions within ahealth system with net revenues of approximately $2.7 billion, FTEs over 15,000and staff beds numbering over 2,500. The system consists of eleven acute carehospitals, numerous affiliated clinicsand related entities covering four states.
Internally, interacts with HIM Directors/Managersand staff, Clinical Informatics and ADT/REG teams, Information Systems, CareSites, Providers and their staff and with all employees on the Ambulatory ISTand operational EHR teams.
Externally, works with systems vendors,consultants, and affiliated providers.
Knowledge, Skills and Abilities:
Committed to the SCLHS philosophy, mission,heritage and traditions of the sponsoring community;
Ability to develop and implement a strategicdirection and vision;
Ability to effectively communicate, both orally andin written form, with people at all levels of the organization, includingSenior Leadership;
Proficient computer skills necessary in order toperform the tasks required, including intermediate knowledge of databases andspreadsheet applications;
Ability to work collaboratively with diverse groupsand to effectively persuade and lead individuals/groups toward consensus;
Ability to deal with conflicting interests and toresolve situations effectively;
Advanced analytical skills in areas of healthinformation workflow analysis, and planning combined with the ability to formmeaningful conclusions and present complex data in an understandable format;and
Demonstrated knowledge of the fundamentals ofhospital organization and administration, and laws applicable to healthinformation management.
Maintainsprofessional development and growth through journals, professionalaffiliations, seminars, and workshops to keep abreast of trends in revenues andhealthcare in general
Participates as appropriate in continuingeducational programs and activities that pertain to healthcare and hospitalmanagement, as well as specific functional areas;
Demonstrates the competencies necessary toinfluence others' behaviors toward a common dedication to the SCLHS' mission,goals, and objectives; and
Participates in local, regional andsystem-to-system health information activities and knowledgeably representsSCLHS at these functions.
Physical Demands: Performs some sedentary work,sitting at desk for prolonged periods but additionally travels to multipleSCLHS sites in all regions. Lifts 20pounds maximum and occasionally handles office equipment and materials. Stoops and bends when using files. Good physical health required.
Visual, Hearing and Dexterity Demands:Requires concentrated visual attention whichmust be maintained for sustained periods.Good vision and hearing acuity is required.Good eye and hand coordination isrequired.Must possess good dexterity tooperate appropriate equipment.
Working Conditions: Works in clean, well-lighted,heated and ventilated office.
Travel – 30-40% travel within an SCLHS region
Colorado region: must live within Denver metropolitan area
Kansas region: must live within proximity of Kansas City, KS
Bachelor's or Associates Degree in Health Information Management, computer science, healthcare administration or equivalent work experience.
Two years ambulatory clinical operations, management experience, or information technology preferred. Healthcare experience preferred.
Should include a broad scope of management, systems analysis, project management and extensive interaction at all levels of management and staff.
Hands on operational experience working with physicians, clinical staff within an ambulatory care setting
Change management skills relating to IT applications and the development and completion of business requirements and health information documentation.
Skilled in information systems used within healthcare systems including building parameters, implementing, and designing interface requirements.
We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable.
Inspired by our faith,
•We will be distinguished as the premier person-centered health system and trusted partner.
•We will share accountability with clinicians and other stakeholders to coordinate care across all settin...gs and improve access, quality, health outcomes, and affordability.
•We will grow as community-based health networks to serve more people in partnerships with others who share our vision and values.
Caring Spirit - We honor the sacred dignity of each person.
Excellence - We set and surpass high standards.
Good Humor - We create joyful and welcoming environments.
Integrity - We do the right thing with openness and pride.
Safety - We deliver care that seeks to eliminate all harm for patients and associates.
Stewardship - We are accountable for the resources entrusted to us.