This position reports to the SCLHS System eHIM Regional Manager, Ambulatory. The HIM Business Analyst is responsible for the discovery, workflow documentation, process development, business requirement, clinic training and follow-up associated with HIM and electronic health record responsibilities for SCLHS Ambulatory System. The business analyst will be dedicated to projects related to ambulatory EHR implementations, including documentation of business requirements for enterprise content capture/storage, EMPI conversions, e-HIM interfaces, release of information workflows and clinical data conversions. They will be responsible for the development of business requirements and workflows for eSummit implementation for HIM Ambulatory. Will work collaboratively with Information Technology Service (IST) professionals, HIM operational staff and Ambulatory clinic staff to ensure successful implementation of ambulatory EHR use and availability of health information. This position will be responsible for working with clinic staff and analyzing current state (pre go-live) workflows as well as future state workflows.
Strong, positive attitude â“ with a â˜learn and serveâ™ approach providing support and guidance to the team is critical. Additionally, this position will require the ability to adapt and assist management in leading through change as well as to identify and recommend innovative changes to provide a high level of performance and EHR optimization.
Bachelorâ™s or Associateâ™s Degree in Health Information Management, computer science or healthcare administration or equivalent work experience. Certification as a Registered Health Information Administrator (RHIA) or Health Information Technologist (RHIT) preferred but not required. Two years ambulatory clinical operations or ambulatory care experience preferred. Experience should include a broad scope of systems analysis, business analysis, and workflow design. Multi specialist experience preferred. Excellent interpersonal, organizational, presentation, verbal and written communication abilities.
Responsible for the evaluation, identification, documentation, and development business requirements and operational workflows related to Health Network HIM projects
Works collaboratively with HIM operations, IST, and clinical staff to document workflows and business requirements.
Evaluates application for appropriate technical changes and documents changes for EHR and HIM-IST Teams
Provides training and training follow-up Health Network Clinics
Provides ongoing support to Health Network Clinics for HIM related functions
Works with HIM Region Managers to document findings and recommendations
Presents findings to appropriate level of HIM, IST, or clinic management
Ensures the data integrity of the ambulatory clinic legal medical record
Works collaboratively with regional HIM business analysts to ensure accurate and standardized methods and tools for data collection, templates, and documentation is adhered to
Remains current on upgrades, new products and emerging technologies
Reviews Ambulatory Clinic EHR upgrade notes and assist in advocating for enhancements and system configuration changes
Demonstrates knowledge of electronic health information systems and other related ambulatory clinic information systems such as Epic
Supports the mission and strategies of SCLHS Health Information Management Department
Supports the HIM management team, its programs and processes through representation at meetings and participation on task forces
Partners with physicians and clinical informatics to ensure that providers and other EHR users are well trained and that they have optimal access to patient information from the ambulatory electronic health record.
Other duties as assigned.
SCOPE OF RESPONSIBILITY
Functions within a health system with net revenues of approximately $2.7 billion, FTEs over 15,000 and staff beds numbering over 2,500. The system consists of eleven acute care hospitals, numerous affiliated clinics and related entities covering four states.
Internally, interacts with HIM Directors/Managers and staff, Clinical Informatics and ADT/REG teams, Information Systems, Care Sites, Providers and their staff and with all employees on the Ambulatory IST and operational EHR teams.
Externally, works with systems vendors, consultants, and affiliated providers.
Knowledge, Skills and Abilities:
Committed to the SCLHS philosophy, mission, heritage and traditions of the sponsoring community;
Ability to develop and implement a strategic direction and vision;
Ability to effectively communicate, both orally and in written form, with people at all levels of the organization, including Senior Leadership;
Proficient computer skills necessary in order to perform the tasks required, including intermediate knowledge of databases and spreadsheet applications;
Ability to work collaboratively with diverse groups and to effectively persuade and lead individuals/groups toward consensus;
Ability to deal with conflicting interests and to resolve situations effectively;
Advanced analytical skills in areas of health information workflow analysis, and planning combined with the ability to form meaningful conclusions and present complex data in an understandable format; and
Demonstrated knowledge of the fundamentals of hospital organization and administration, and laws applicable to health information management.
Maintains professional development and growth through journals, professional affiliations, seminars, and workshops to keep abreast of trends in revenues and healthcare in general
Participates as appropriate in continuing educational programs and activities that pertain to healthcare and hospital management, as well as specific functional areas;
Demonstrates the competencies necessary to influence othersâ™ behaviors toward a common dedication to the SCLHSâ™ mission, goals, and objectives; and
Participates in local, regional and system-to-system health information activities and knowledgeably represents SCLHS at these functions.
Physical Demands: Performs some sedentary work, sitting at desk for prolonged periods but additionally travels to multiple SCLHS sites in all regions. Lifts 20 pounds maximum and occasionally handles office equipment and materials. Stoops and bends when using files. Good physical health required.
Visual, Hearing and Dexterity Demands:Requires concentrated visual attention which must be maintained for sustained periods.Good vision and hearing acuity is required.Good eye and hand coordination is required.Must possess good dexterity to operate appropriate equipment.
Working Conditions: Works in clean, well-lighted, heated and ventilated office.
Travel â“ 30-40% travel within an SCLHS region
Colorado region: must live within Denver metropolitan area
Kansas region: must live within proximity of Kansas City, KS
Bachelorâ™s or Associates Degree in Health Information Management, computer science, healthcare administration or equivalent work experience.
Two years ambulatory clinical operations, management experience, or information technology preferred. Healthcare experience preferred.
Should include a broad scope of management, systems analysis, project management and extensive interaction at all levels of management and staff.
Hands on operational experience working with physicians, clinical staff within an ambulatory care setting
Change management skills relating to IT applications and the development and completion of business requirements and health information documentation.
Skilled in information systems used within healthcare systems including building parameters, implementing, and designing interface requirements.
SCL Health is a faith-based, nonprofit healthcare organization that operates eight hospitals, four safety net clinics, one children’s mental health center and more than 190 ambulatory service centers in three states – Colorado, Kansas and Montana. The health system includes 15,000 full-time associates and more than 500 employed providers.