Library Section Supervisor, Robbins Library & Koller Collins Center
University of Rochester
October 2, 2017
Rochester, New York
Full Time 40 hours Grade 051 Robbins Library Responsibilities Position Summary: With a high degree of accountability and authority to work independently, performs reference, researcher, and collection access and administrative support duties under general supervision of the Robbins Director, and following Robbins policies. In consultation with the Director, manages, supervises and coordinates the operations of the Robbins Library/Koller-Collins Center, including planning, decision-making, supervising student staff, and processing information, patron assistance, maintaining library records, providing technology support for staff and patrons, and tracking statistics. Incumbent must possess a broad knowledge and understanding of library-wide procedures and practices and the ability to exercise initiative, originality, and judgement within the framework of existing policies. Problem solving with latitude for decision-making is required. Specific Responsibilities: Under general direction and with latitude for independent judgement and a high degree of accountability: Day-to-day operations and services Manages day-to-day operations and services of the Robbins Library/Koller Collins Center, including stacks maintenance and collection services, as well as opening and occasionally closing responsibilities. Responsible for knowing, interpreting and administering section, department/division and University policies. Participates in department-wide and division-wide planning and decision-making. Plans, organizes and anticipates needs for staff, equipment, etc. for section; purchases work and office supplies and assists with special projects as needed. Coordinates activities for the Robbins Library with other Library sections and departments, including providing assistance to the ongoing TEAMS Middle English Text Series project. Works with Director and Communication Project Manager on social media campaigns, and in promoting events and activities within the Department. Reference and Access Services Learns about and uses a variety of reference and bibliographic sources. Provides reference services to students and faculty, including use of on-line databases and print sources for ready reference questions and advanced general reference needs. Refers specialized reference questions to the Director or elsewhere as appropriate. Supervisory Responsibilities In consultation with the Director, supervises, trains, hires, evaluates and schedules student assistants. Maintains related records, and monitors related student budget. Establishes and follows workflow procedures for Robbins Library to maximize efficiency and production. Departmental support and other duties Solves complex and non-routine problems involving patrons, staff, faculty, etc., using creative approaches and independent and consistent discretion and judgement. Compiles and analyzes data (i.e. statistical reports, patron suggestions/complaints) for reports, manuals, grant proposals, policies and other documents as necessary. Composes or participates in composition of documents. Serves on or chairs committees in formulating recommendations for policies and procedures that impact all University libraries. Assists in planning and decision-making on department and library-wide levels. Assists in scheduling and arranging events in the Robbins Library, including event staging. Keeps abreast of latest information and trends (local and international) in relative fields such as computer technology, on-line systems, record maintenance, preservation, etc. Works on Robbins Library/Koller-Collins Center web projects. Performs other duties as assigned. Qualifications: Bachelorâ™s degree and 1-2 years library, office, or related work experience (2-3 yearsâ™ experience preferred). Ability to follow established procedures, to perform work requiring considerable attention to detail, and to initiate and carry out special projects. Strong analytical skills, with ability to plan and organize work so that all tasks are performed efficiently. Outstanding verbal and written communication and customer service skills. Ability to learn and effectively use library-related software programs and databases. Good working knowledge of Microsoft Office products. Familiarity and expertise with social media tools and communication methods. Ability to handle loaded book carts and lift boxes of books. Preferred: Experience working in archives or special collections. Degree in humanities or social sciences field. Some supervisory experience. Experience with HTML. The University and the Library The University of Rochester Libraries belongs to the Association of Research Libraries and has collections of more than three million volumes and more than 44,000 active serial titles. The River Campus Libraries, the largest of three library systems at the University of Rochester, is embarking upon a new strategic plan making this a very exciting time to join our organization and the University of Rochester. This provides a unique opportunity for incumbents to implement the strategies to achieve the Libraries vision of becoming a collaborative hub of innovation in support of the Schools we support. For more information on the University and the Libraries, please consult our website: www.library.rochester.edu The University of Rochester is the sixth largest private employer in New York State and one of the nation's leading private universities with just over 5,600 undergraduate and over 4,600 full and part-time graduate students on the River Campus. Located in Rochester, New York, the University gives students exceptional opportunities for interdisciplinary study and close collaboration with faculty through its unique cluster-based curriculum. Among the 100 largest metropolitan regions in the country, Greater Rochester has earned a reputation as one of the most livable communities in the nation. Located on the southern shore of Lake Ontario and gateway to the scenic Finger Lakes, Rochester offers its 1.1 million residents the amenities of a metropolitan area with a quality of life not available in many urban regions. Rochester is recognized as one of the most affordable housing markets in the country. Several high schools in the metropolitan area have been consistently listed by Newsweek as among the best in the country. The metropolitan area boasts 20,000 acres of parkland and offers year-round recreational opportunities for those who like to be outdoors in all seasons. In addition to hosting past PGA and Ryder cup tournaments and the LPGA tour, Rochester is also home to top-level minor league baseball, hockey, soccer, and lacrosse teams. For more information about living in Rochester, see Visit Rochester Please apply online and ALSO send letter of application, resume, and the names, addresses and phone numbers of three references to: Kelley Kitrinos RCLHR@library.rochester.edu The University of Rochester is an Equal Opportunity Employer: EOE Minorities / Females / Protected/ Veterans / Disabled
The University of Rochester is one of the country's top-tier research universities. Our 158 buildings house more than 200 academic majors, more than 2,000 faculty and instructional staff, and some 11,100 students.
Learning at the University of Rochester is also on a very personal scale. Rochester remains one of the smallest and most collegiate among top research universities, with smaller classes, a low 10:1 student to teacher ratio, and increased interactions with faculty.