Life moves fast, don't get left behind. Training classes start soon; apply now before it's too late!If helping others is second nature to you, bring your passion for providing exceptional service to UnitedHealth Group. This position offers an ideal sales career opportunity where you can truly help others while watching your contributions help our business grow. As a sales advisor, you'll have access to a portfolio of products that are greatly improving the lives of others. At UnitedHealth Group, your performance leads to success and your life's best work. SMOur customers are looking for an advocate to help them analyze their needs and understand their options. As an Inside Sales & Service Product Advisor, you will be responsible for taking inbound phone calls from customers. No prospecting or cold calling is required. Through a consultative sales process, you will recommend products to our customers that offer the best fit for their needs and budget. Our extensive training program paves the way for success, teaching you our technology, product portfolio, and sales methodology through hands-on classroom based instruction. Once trained, you will be responsible for working sales opportunities and meeting outlined sales expectations. This position is a great fit for someone who has previous sales experience, enjoys helping others through a consultative sales process, and is interested in high earning potential working with warm leads. Join our team of tenured sales professionals in an environment that promotes collaboration, elite performance, and recognition. This position is full-time (40 hours/week) with several shifts available during our hours of operation. It may be necessary, given the business need, to work occasional overtime. Hours of operation are Monday - Thursday (8:00 a.m.-9:00 p.m.), Friday (8:00 a.m.-7:00 p.m.), and Saturday (9:00 a.m.-3:00 p.m.) During training, new employees are placed on an (8:00 a.m.–4:45 p.m.) shift. After successful completion of training, new employees will select from available shift options, keeping in mind our focus to support a work-life balance. Our office is located at 7440 Woodland Drive, Indianapolis, IN 46278.What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay plus sales incentives, a full and comprehensive benefit program, performance rewards, best in class training, and a management team who demonstrates their commitment to your success. Some of our offerings include:18 days of Paid Time Off which you start to accrue with your first pay period 8 paid holidaysMedical plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life, and AD&D insurance along with short-term disability and long-term disability coverage401K Savings Plan, Employee Stock Purchase PlanEducation ReimbursementAssistance PlanEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC insurance, etc.)More information can be downloaded at http://uhg.hr/uhgbenefitsResponsibilities:Assist customers via telephone to determine their needs and to present product recommendations through a consultative sales processQuote customers on available product options and accurately explain plan detailsUse CRM for recording all required supporting documentation to ensure compliance and provide accurate trackingParticipate in training opportunities to develop advanced product knowledge in order to share current information while delivering product recommendations to customersBuild positive business relationships with consumers to ensure continued interest in UnitedHealth Group's products and servicesAchieve monthly performance goals and expectations as outlined by leadership
Qualifications:1 year of sales related experience including analyzing and problem solving for customers is requiredMinimum education level of a high school diploma or GED; or equivalent experienceState health/life license is not required at time of hire; however, hired individuals must obtain the necessary state health/life licensing within 30 days of employment. This expense will be covered by the companyDemonstrated ability in using computer and Windows PC applications including strong keyboard and navigation skills, and learning new computer programsAbility to multi-task, including the ability to navigate a computer while speaking on the telephoneAbility to develop an understanding of our multiple products and the levels of benefits within each productAbility to work regularly scheduled shifts within our hours of operation including the training period and successfully complete the training program including demonstrating proficiency of the materialThere are several steps in our hiring process - it's a thorough process because we want to ensure the best job and culture fit for you and for us. In today's ultra-competitive job market, the importance of putting your best foot forward is more important than ever. And you can start by completing all required sections of your application. (i.e. profile, history, certifications and application/job questions). Once you submit your resume, you'll receive an email with next steps. This may include a link for an on-line pre-screening test(s) (or what we call an assessment) that we ask you to complete as part of our selection process. You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed all of these steps, you can check on the status of your application at any time, but you will also be notified via e-mail. . http://uhg.hr/OurApplicationProcessUnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: sales advisor, insurance, representative, customer service, CSR, consumer product, call center, health care, office, product sales, phone support, insurance sales, training class, UnitedHealth Group, UnitedHealthcare
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.