Assistant Director for Office of Student Engagement
University of Rochester
September 29, 2017
Rochester, New York
Full Time 40 hours Grade 054 Simon Grad Sch OSE Responsibilities General Purpose: The Assistant Director advises MS students for the Simon School of Business. As part of the Office of Student Engagement, assists with the planning of the key touchpoints in the studentâ™s experience, with planned support for their academic and program goals. In addition, provides advocacy and crisis counseling as needed. Major elements include implementing and overseeing services and programs such as: Advising (Academic, Social, and Crisis) for the full- time programs, including interpretive counsel on college requirements, policies, regulations and standards; assisting students having academic difficulties, act as liaison between students and administration. Acts as advisor for international students between Simon School and the International Services Office. Specific Responsibilities: Under minimal direction and with latitude for independent judgment: Student Advising Activities: Advises graduate students MS programs in course selection, academic progress, academic problems and any classroom issues affecting performance in the program.Answers student questions either in person or by email in a timely manner.Provides information regarding Simon School and program requirements. Advises students on related University, College and departmental policy.Counsels students and provides referrals for specialized assistance.Assists in coordinating student withdrawals, medical leaves, or leaves of absence.Documents meetings and communications with students in Simonworks.Supports activities of the Schoolâ™s Academic Administrative Committee and Academic Integrity Committee, and advises students on process. Student Life and Non Academic Counseling:Proactively works students to identify growth opportunities and resources.In addition, counsels individual students on individual and group problems and social relationships. Refers students to various University services as needed. Policy and Process: Understands relevant policies and processes related to the student experience and Simon School overall.Carries out relevant policies, including managing all paperwork, per program need and student request.Guides students appropriately on Simon and University policies. Student Engagement Strategy: Contributes to a full year of proactive outreach for students/programs that ensures timely and relevant program information, assessment and action planning for academic and career goals, and appropriate engagement with leadership opportunities. Student Engagement clubs: May be an advisor to student clubs, with specific roles and responsibilities to help the club achieve its goals.This will include nights and weekend activities, with the goal to strengthen the relationship between students and the school. Provide specific industry and content advice based on employee experience and expertise. International Students: Advises students on specific issues and policies related to their international student status and acts as liaison between School, students and International Services Office. Assists with global awareness programming in orientation and throughout the year. Requirements: Bachelor's degree with major course work in social or technical field, and Master's degree in Library Science, Information Science or related field desirable, and 4-5 yearsâ™ experience (5-7 yearsâ™ experience preferred) in the analysis and dissemination of information plus supervisory experience; or an equivalent combination of education and experience. Masterâ™s degree in counseling or higher education preferred. The candidate must understand and enthusiastically uphold the values and behaviors of the Office of Student engagement. These values include responsiveness, timely and relevant communication, treating all interactions with respect and empathy, fulfilling assigned responsibilities with excellence, and the ability to collaborate effective within and across teams. Experience with International Student programs and support required.
The University of Rochester is one of the country's top-tier research universities. Our 158 buildings house more than 200 academic majors, more than 2,000 faculty and instructional staff, and some 11,100 students.
Learning at the University of Rochester is also on a very personal scale. Rochester remains one of the smallest and most collegiate among top research universities, with smaller classes, a low 10:1 student to teacher ratio, and increased interactions with faculty.