Reporting to the Chair and Chief of Pathology, this position will serve as a senior aide with responsibility for managing the flow of people and information through the Chair's office and representing the Chair's interests through contacts with other Yale offices, Yale-New Haven Hospital offices, other institutions, YSM department chairs, faculty, staff, students, alumni, dignitaries and visitors from other countries and corporations. The position is also responsible for generating and managing communications on behalf of the Chair to the Department, University, and Public; monitors and manages social media messages allowing us to connect, build our brand, share information and build relationships. Designs and oversees the development of promotional and informational materials for the Department and will provide a high level of administrative support and oversee and coordinate program activities, including the ability to design and implement policies, procedures and systems to enhance office production and efficiency, including tracking systems for workflow. Supervises assigned administrative support staff and oversees related workflows.
Posting Position Title: Supervisor, Faculty Support
University Job Title: Faculty Support Supervisor
Work Week: Standard (M-F equal number of hours per day)
Required Skill/ability 1: Superior interpersonal skills. Proven ability to represent the Department well while working collegially with peers and colleagues within and outside the University. Ability to deal with complex issues, crises, and sensitive situations with proven problem-solving skills.
Required Skill/ability 2: Highly developed oral and written communication and marketing skills for print and online media, proven ability to synthesize complex ideas and translate into language that is accessible for all audiences. Ability to craft messages from the Chair.
Required Skill/ability 3: Excellent computer skills: proficient using MS Word, Excel, PowerPoint and Keynote; or MAC. Innovative and creative; ability to assist with the design of promotional and informational materials.
Required Skill/ability 4: Possess sound independent judgment, intuition and common sense with excellent attention to detail and the ability to prioritize and handle a complex portfolio of work in an intensive multi-tasking environment.
Required Skill/ability 5: Demonstrated ability to provide a high level of administrative support and oversee and coordinate program activities, including the ability to design and implement policies, procedures and systems to enhance office production and efficiency, including tracking systems for workflow.
Preferred Education, Experience and Skills: Bachelor's Degree and experience in senior level academic administration or comparable executive setting with two to three years of administrative professional writing experience and familiarity with technical and medical writing. Experience in marketing and the development of social media as a communication tool. Experience supervising or overseeing the work of others.
Required Licenses Or Certifications:
Bachelor degree and two years of relevant work experience or an equivalent combination of experience and education.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.