At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.
The Data Analyst supports the Development Technology and Operations department, which provides the technical and structure and backing for MSK’s fundraising efforts.
As the Data Analyst, you will:
Conduct Data Integrity projects within BBCRM, which is the fundraising database of record for MSK, and other applications serving MSK development to update donor information, manage duplicate records, and resolve database inconsistencies.
Analyze and interpret multiple entry points for data collection to ensure data integrity and accuracy.
Frequently interact with the Development fundraising and operations staff to flag data hygiene issues and process issues.
Support and answer user questions, provide application support, and reach out to users regarding data hygiene issues.
Run established and scheduled processes such as new record acquisition that are critical to the functioning of BBCRM, as well as other applications serving MSK Development and overall business operations.
Assist in identifying the areas of greatest need, developing project plans, and seeing them through to completion.
Seek a quick and thorough resolution to any issues that may arise, and ensure that business is not interrupted.
Be versed in all business rules and the individual processes and workflows across Development, and offer suggestions for improvement.
Assist with the development of process documentation, provide backup to training staff, and contribute to team projects, as needed.
Validate data and test system functionality during database upgrades.
Evaluate how changes to functionality may impact user experience, data integrity, business rules, and system workflows, and provide feedback to management, during testing.
A Bachelor's Degree at least 1 year of related experience.
Proficient with Excel, large data sets, and technical processes.
Highly data literate; able to identify inconsistencies within a database, determine the root cause, and escalate issues as needed.
Strong analytical and problem solving ability.
Strong interpersonal verbal communication skills and a demonstrated ability to communicate effectively with management, professional, technical, and administrative staff.
The ability to work independently.
Strong written communication skills.
Strong attention to detail and accuracy.
SQL skills are preferred but not required.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, a...nd superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.