Advertised Summary Job Description: Reporting to the Executive Director of Strategic Communications in External Relations and Development, the individual works with the Strategic Communications team and constituent areas of Columbia Business School to manage content of the School's websites, train and support stakeholders to maintain the content of School websites, gather and apply analytics to improve site usability and support School strategy, and maintain code and accessibility standards. This individual will meet core and partnership values of teamwork, integrity, accountability, and respect.
1. Oversees all content created on 60+ Drupal 7 websites. Ensures website administrators are maintaining highest levels of accuracy, timeliness, and brand standards through routine site audits. Looks for opportunities to highlight, merge and elevate content across the site collection so it is more prominent and easier for users to find.
2. Meeting with stakeholders across the school to identify website needs, including front-end and back-end improvements. Prepare project proposals, outline resource needs, allocate budgets, and project manage development process with colleagues in Information Technology Group and/or outside vendors.
3. Point-person for data analysis across the school. Collect data on email, direct mail, display ads, social media, among others, and create reports, dashboards, Goals, and train users on how to leverage Google Analytics.
4. Working with website administrators, provide assistance performing routine maintenance duties, and train users of different technical abilities on use of Drupal 7. Create and maintain training documentation and best-practice web documents.
5. Act as a liaison between stakeholders and Information Technology Group, External Relations and/or outside vendors to resolve editorial or technical problems, as the situation requires.
6. Ensure pages conform to best SEO recommendations. Implement and maintain SCHEMA markup, metatags and others to boost rankings. Monitor trends to ensure the website is leveraging newest technologies.
7. Ensure website matches WCAG 2.0 standards as required by the Americans with Disabilities Act. Make webpages and PDF documents accessible to users with visual, hearing and mobility impairments. Ensure mobile accessibility.
8. Perform related special projects as necessary to further the School's online identity and brand messaging.
General Minimum Qualifications: Bachelor's degree and/or its equivalent required. Minimum 3 years related experience required.
Additional Specific Minimum Qualifications: Proficiency with HTML/CSS, content management systems, Google Analytics is critical. Production experience and ability to balance a wide range of editorial and technical assignments is necessary. Ability to manage/handle multiple tasks, teams, and teamwork simultaneously. Superior editorial skills and an attention to detail required. Strong interpersonal skills and ability to navigate faculty, staff, and student constituencies are a must, as is the ability to work as a team player in a collaborative, fast-paced environment. Ability to work occasional evenings and weekends required.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.