Advertised Summary Job Description: The Center for Career Education (CCE) helps undergraduate, graduate students and alumni develop the key competencies necessary to make informed decisions and take the necessary steps to achieve their career goals. The Center establishes connections and facilitates interaction among students, alumni, employers and organizations to generate opportunities that help students pursue their personal and professional objectives.
Responsible for assisting with financial transactions and operational management of the Center for Career Education (CCE) in a team based environment. Process all financial transactions (invoices, TBERs, vouchers, requisitions, etc.), determine and prepare the required forms, and choose the appropriate chart string in ARC. Process check deposits in FinSys and journal entries in ARC. Reconcile P-Card transactions. Assist with the maintenance of the CCE filing system for financial transactions, back up documentation and other business related documents. Liaise with the University's Accounts Payable, Purchasing and other financial departments and with external vendors to resolve any issues with payments or financial transactions. Assist with invoicing high volume of employers participating in CCE recruiting events. Reconcile payments and process funds transfers on a regular basis. Coordinate submission of student casual employee new-hire paperwork. Meet with casual student payees and process forms required for payroll set-up. Process payroll for CCE's undergraduate and graduate student staff. Serve as CCE's liaison to University Payroll Processing and resolve payroll issues. Maintain casual personnel files and payroll processing confirmation reports. Assist with other financial processing as requested.
Assist with providing outstanding client service by acting as an information resource for visitors to the Center including students, alumni and employers. Spend a portion of the day staffing the Center's front and/or help desk, responding to in-person, phone and email inquiries. Maintain the professional appearance of the lounge area where students and alumni await their career counselors and interviewers. Support CCE's career counseling team by troubleshooting scheduling issues within CCE's online scheduling system; generating reports from CCE's client relationship management system; coordinating room set-up and check-in for on-site events; scheduling career counselors for drop-in appointment slots, late night career counseling, and academic year workshops; and other related tasks. Manage staffing of front desk/help desk by working with CCE's student staff employees. Participate in recruiting student staff annually and assist with training student staff in front desk/help desk operations. Work with the Director of Operations to document and improve front desk/help desk operations and support services for CCE's career counselors.
Provide support to the CCE staff with logistical issues such as operations management, procedural issues, Facilities inquiries. Public Safety requests from CCE staff for card swipe access and security guard service; ordering supplies and maintaining inventory; Dossier Service inquiries; and serving as the first point of contact for CCE staff on a wide range of financial and administrative issues and guiding them to resolution. Support the administration and logistics of the summer funding programs. Help support the Center's communication strategy and event management work as needed. Participate in Administration & Planning team project work and attend weekly team meetings and biweekly staff meetings. Collaborate with CCE staff to provide successful and efficient daily operations. Demonstrate a willingness to assist when needed. Perform other related duties as assigned.
General Minimum Qualifications: High school diploma or equivalency certificate required, college degree preferred. Minimum of three years related experience and excellent organizational skills (or equivalent combination of education and experience). Attention to detail and accuracy required. Experience with fiscal processing and office operations preferred. Excellent written, oral communication and interpersonal skills required. Experience in database management, spreadsheet reporting and word processing. Must possess ability to work independently and manage daily interactions with students and alumni with minimal direction. Must have discretion to handle confidential financial and personnel information. Must be able to multi-task and provide professional and effective client service in a demanding, high-traffic environment.
Additional Specific Minimum Qualifications: **Applications submitted without a resume and cover letter will not be considered.**
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.