The recent award of national contracts to operate the Senior Community Service Employment Program (SCSEP) in Columbus, Indiana has resulted in an opening for an experienced full time Career Coach. Incumbent will be responsible for providing full case management activities within his/her assigned geographical area – including: participant recruitment, participant assessment, developing individual employment plans; host agency training placement, enrollment in supportive services, assistance with job search and ongoing follow up and retention efforts following program exit.
RESPONSIBILITIES: • Conduct the recruitment, orientation, intake, assessment and individual employment plan development of program participants. • Monitor program participants’ progress in skills development and job search activities on a monthly basis. Document through case notes, all interactions with all assigned program participants on a state and national level. • Determine supportive service needs and advise program participants of all services for which they are eligible. • Research and identify potential employers regarding job opportunities aligned with client caseload needs. • Serve as a liaison to program participants and host agency training sites to answer questions; resolve problems/concerns and ensure a productive training/employment experience for all parties involved. • Engage in community outreach efforts to raise awareness of the needs of older workers, recruit new program clients and host agency training sites.
QUALIFICATIONS: • Bachelor’s degree in social services, psychology or related field. • Minimum 3-4 years’ social service experience ideally in an employment/training setting and/or working with seniors. • Excellent communication (oral and writing) and interpersonal skills. • Must be adept at developing rapport, interacting effectively, and when necessary, resolving conflicts with diverse personnel. • Demonstrated computer proficiency with Microsoft Office. • Superior problem-solving and organizational skills along with high attention to detail and consistent reliable follow-through. • Must be able to prioritize and manage multiple projects to meet deadlines and achieve performance metrics. • Energetic, adaptable team player who can work collaboratively as well independently. • Must possess valid driver’s license and access to insured vehicle to travel frequently throughout assigned territory; regularly to main program office and occasionally to other meetings, seminars and conferences.
NOTE: APPLICANTS MUST SUBMIT A RESUME AND COVER LETTER TO BE CONSIDERED FOR THIS POSITION.