Salary is commensurate with experience and education.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
Office of Research Information Services (ORIS), a division of the Office of Research, coordinates, develops, and supports electronic research administration for faculty and staff at the University of Washington. Goals include:
Improve service to Principal Investigators (PIs) and research and administrative staff, enhance their ability to obtain funding, reduce their workload, and streamline the processing of their proposals.
Provide authorized individuals with convenient access to timely information on the status of proposals and awards.
Increase the efficiency of the research community to meet growing workload and compliance demands with limited resources.
Maintain the University of Washington's position as a leading public research University.
The University of Washington's Office of Research Information Services has an outstanding opportunity for a full time User Experience Designer.
The User Experience Designer is responsible for communicating and contributing to the strategy that guides the execution of ORIS product and user experience design. You are part of a user experience group that is the voice of the user and will work with users of ORIS products and services, product owners, business analysts, and technical resources to blend business goals, product roadmaps, and user goals to ensure successful outcomes. This role is a crucial member of development teams that will ensure our user interfaces are useful and usable. In this capacity your role is to bring simplicity to an institution with a world-leading complex research enterprise.
The person in this role must be able to communicate design concepts using a variety of physical and digital tools and technologies, and adept at selecting the appropriate communication medium to use in any given situation. The ability to synthesize a large body of information around research administration processes, procedures, policies, guidelines, forms, topics, and concepts into simple and elegant design recommendations and working prototypes is essential. Also demonstrates the ability to deftly balance creating a positive user experience with handling business requirements and technical constraints. This person will need to be comfortable working with stakeholders and product managers while skillfully promoting a user-centered design approach for Office of Research related web projects. This position will act as an expert in the interaction design speciality as they interact with various technical and non-technical stakeholders across all levels of the University.
Mandated electronic submission of proposals will continue to grow. The UX Designer will help mitigate burden for the research administration required to prepare, submit, and manage grants by enhancing the design, interface, and physical interaction of the ORIS products. By creating more efficient and user-friendly systems, the UX Designer will make a positive impact, resulting in increased accuracy and volume of grants submitted, increased volume of grants awarded, reduced frustration for researchers and research administrators, and improved retention of UW scientists.
User Experience and Interaction Design
Be a positive, engaging force for UX within the organization and be a resource for others in the organization to learn more about all aspects of UX.
Take ownership by defining and optimizing UX design processes.
Conceptualize and document proposed design solutions through deliverables such as use cases, scenarios, wireframes, site maps, workflow diagrams, storyboards and conceptual models - working in an agile environment, independently or collaboratively as appropriate
Design solutions alongside domain experts and UI developers, leading collaborative design sessions and documenting outcomes via wireframes, mockups, and prototypes
Support project teams in regularly and rapidly releasing software by identifying the appropriate fidelity solution for the given timeline and project goals, while maintaining a backlog of enhancement ideas for future iterations
Guide cross-functional project teams through design sprints, applying user-centered design and rapid prototyping methodologies in a collaborative and inclusive manner
Contribute to our multi-device user experience strategy by designing interactions that take into account the spectrum of form-factors that need to be supported; includes considering a variety of window/screen sizes, input mechanisms, and utilizing best practices for design patterns in the context of responsive design
Provide visual design guidance and expertise through everyday design work as well as by contributing to the development of visual style guides to keep our product designs simple, elegant, and intentional
Ensure design patterns, user interface elements and layouts are accessible & usable while managing the constraints of the various platforms ORIS works within
Keep informed on the latest and greatest in human centered design practices, techniques, and tools - for self benefit and that of the team
Requirements Gathering & Analysis
Work with analysts, product managers, and user researchers to translate business requirements into user stories and acceptance criteria
Actively seek and incorporate feedback on designs from project team members, managers, subject matter experts, stakeholders, and users via formal and informal design reviews, user acceptance testing (UAT), and usability testing
Proactively identify gaps in knowledge or areas of improvement for ORIS products and services.
Ability to think strategically in determining methodologies that align with business and user goals.
Conduct generative and exploratory user research and partner with user researchers and business analysts to understand user needs by contributing to the development of user studies, moderating/attending user interviews and usability testing sessions, and participating in data analysis activities to create artifacts such as personas, user journey maps, and process workflows
Proactively identify and document opportunities to utilize web analytics to assess performance of designs, providing specific measures that a developer can implement
Regularly analyze web analytics, identifying patterns of user behaviors to inform design decisions
Front-End and Software Engineering
Collaborate with ORIS developers to bridge the gap between prototypes, design needs, product development and operations
Identify opportunities to improve the user experience through client side performance optimization techniques such as lazy loading
Apply best practices in web standards as they relate to universal web design
Bachelor's degree in Informatics, Human Centered Design, HUman Computer Interactoin, Cognitive Psychology, Visual Communications and Design, Computer Science or similiar
3+ years experience as a user experience designer, interaction designer or similar role.
An online portfolio or sample of work demonstrating experience creating user-centered design solutions.
Experience with all facets of the user experience discipline.
Experience working in a collaborative team and working directly with developers for implementation of design.
Ability to drive the design review process and close on design requirements independently and with technical and non-technical stakeholders.
Fluency in best practices for mobile and web-based information architecture and design, as well as strong knowledge of usability principles and techniques.
Knowledge of web-based technologies and their impact on the feasibility of design solutions.
Knowledge of accessibility guidelines and best practices.
Effective communicator, presenter, and negotiator.
Pragmatic problem-solver with the ability to focus on meeting short term goals, while not losing sight of the bigger picture.
Ability to work collaboratively with technical and non-technical staff to determine and confirm requirements and appropriate solutions
Proficient in a variety of methods to convey ideas and concepts (e.g. wireframes, prototypes, etc)
CONDITIONS OF EMPLOYMENT:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.
This position contributes in a collaborative team work environment. Collaboration amongst the Business Analysts, Software Developers, Software QA, and Interaction Designer is supported through a shared space working environment, ad hoc meetings focused on problem-solving, and the use of synchronous and asynchronous communication tools. Inflexible deadlines and non-standard working hours are occasionally necessary to support deadlines.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.