Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position please visit our website Benefits page.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The University of Washington Bothell is one of the most dynamic public universities in the state of Washington. We offer a participatory student experience grounded in hands-on learning, close relationships with faculty members as teachers and mentors, and the personalized support of staff who are dedicated to student success. The academic work of the campus focuses on cross-disciplinary research and creative practice, connected learning, and community engagement. UW Bothell's current enrollment is approximately 5,000 students. More than 90 percent of undergraduates are from Washington State, and almost half are first-generation college attendees or come from underrepresented groups. Located along wetlands a river just north of Seattle, UW Bothell builds vibrant regional partnerships, creates and disseminates new knowledge, and prepares students for leadership throughout Washington and beyond.
Diversity is a core value of University of WA Bothell. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. To learn more, read our Diversity Statement http://www.uwb.edu/diversity
Our Information Technologies Department, has an outstanding opportunity for a CSS Advanced System Engineer.
Position Purpose: This position provides computing support for faculty and students in the Computing Systems and Software (CSS) division of the School of STEM and acts as a technical liaison between CSS and UWB Information Technologies (IT). It supports the division's current educational and research objectives by maintaining CSS systems (including systems/network administration, resource management, lab management, technical documentation support, user consultation regarding computer system use and procedures, programming assistance and support, and general systems level software and hardware support), installing and updating software and hardware, diagnosing and resolving diverse systems and network problems, and optimizing the computing environment. This position's primary support duties will be focused on the CSS Linux environment including the CSS Linux lab and Linux server architecture. It will work closely with the CSS faculty and be familiar with their current use of technology in teaching, research, and program administration.
Position Complexities: This position works closely with faculty and students of the CSS division to support the school's current Linux environment and related systems supporting all Linux administration, education and research objectives. Daily responsibilities will involve direct support in offices, classrooms and labs. In addition, this position will act as a member of the CSS Infrastructure Committee and provide insight and direction on the CSS Linux architecture. The position is also part of the IT department's network and operations team. Because this position has a dual-reporting structure to both the STEM Lab Manager as well as the IT Operations Manager, it is essential that the incumbent be familiar with the technology and support strategies of both units. This position will receive primary administration and personnel oversight from UWB IT and will receive its daily work assignments and prioritization of responsibilities from the CSS division of the School of STEM.
Position Dimensions and Impact to the University: This position is responsible for maintaining the CSS computing infrastructure, primarily supporting Linux laboratories, a graduate student laboratory, a cyber-security laboratory, an embedded systems laboratory, and desktop Linux, Windows, Macintosh, and a wide range of other computing equipment distributed throughout the Program. The STEM Liaison will assist senior members of the STEM IT team in providing this support. As a member of the UWB IT Network Operations Team, this position is enabled with the advantages of working closely with UWB IT staff as well as the UW IT group in Seattle. As an acknowledged staff member of the School of STEM, this position provides direct insight and advice into the technology evolution in education at a premiere institution of higher learning, as well as direct support of cutting edge research and teaching environments.
Lab and Infrastructure Support
-Provide primary Linux systems administration services, including specification, configuration, installation, imaging and troubleshooting of program servers and workstations. To include NFS file services, Active Directory integration, clustered computing, and other linux system/network administrative tasks. Secondary support of Windows, and Mac OS X servers and desktops. -Support of VMWare, Hyper-V, and Xen server environments. -Ensure a consistently stable lab environment, tracking configuration changes and clearly communicating them to affected faculty and students. -Create and support development environments and investigate new technologies that might benefit the program. -Create and maintain information about the labs and provide classroom support about security and administration. -Manage, track, and document CSS computing infrastructure assets. -Write, maintain, evaluate and update user manuals, system support manuals, disaster recovery plan and other types of documentation. -Conduct trend analyses; set up monitoring tools; review systems logs and messages; investigate performance problems; make recommendations for system enhancements. -Maintain regular drop-in office hours to support student requests and questions. -Manage and maintain CSS IT wiki including instructional articles for using the labs and inventory of lab assets.
Faculty, Staff, and Student Support
-Collaborate with faculty to develop hands-on lab exercises, designing and deploying custom apparatuses for student labs. This would include understanding course software and hardware needs and ensuring that such software and hardware is installed and configured so that it supports the CSS educational mission. -Pro-actively work to ensure that CSS infrastructure supports faculty scholarship. Maintain awareness of ongoing and planned faculty research.
Provide consultation in support of graduate and undergraduate student projects. -Identify departmental needs, support faculty and staff in non-standard computing endeavors and perform technical analyses.
General IT Support
-Maintain host configuration protocols and services using DHCP, DNS, etc. for CSS infrastructure. -Troubleshoot CSS systems, investigate and resolve performance issues, take preventative measures, investigate incidents and maintain security. -Monitor and enhance operating environments to ensure optimal performance; apply software patches and write command procedures and programs; maintain, modify, install, test, and debug system-level software. -Coordinate laboratory access and utilization. -Coordinate contacts by telephone, email or in person with other departments or persons outside the University.
Other Duties as Assigned
-Bachelor's degree in computer science, information management or related field. -Two or more years of full-time experience in systems administration and support of a medium sized multi-platform networked environment, including Linux and Windows server software. -Experience assembling, installing, configuring, testing, maintaining, troubleshooting, and repairing personal, workstation, and server based Linux, and Macintosh computers. -Two years of experience with network concepts, procedures, and protocols such as security, Ethernet, TCP/IP, DNS, DHCP, POP3 and IMAP4, NFS, NIS, SMB. -Experience supporting academic computing environments. -Excellent oral and written communication skills. -Ability to work well in a team oriented environment. -Proven ability and willingness to attend training, workshops, conferences, etc. as needed. -Ability to work with a diverse constituency.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
-Software development / Software engineering -Ability to write programs or scripts in languages such as Perl, PHP, Unix shell, C, C++, and C#. -Cybersecurity experience -Demonstrated experience supporting and using academic software, such as Matlab, Maya, Globus, Java, VMWare, Router Sim, XWin32, Samba, CVS, FlexLM software, etc. -One or more years of experience working in direct faculty support for teaching or research at an institution of higher education. -Demonstrated knowledge of standard network practices, including CAT 5 cabling, hubs, switches and routers, other physical layer attributes, and standard protocols. -Proven ability to effectively manage multiple concurrent projects.
Possible hours beyond the traditional 40-hour work-week and after hours.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.