The Associate Director, Advancement Data Analysis and Reporting (“Associate Director”) is responsible for data analysis, integrity, and hygiene projects to support the university’s fundraising and alumni relations goals; the overall maintenance of constituent data in the Ellucian CRM Advance information system; all data outputs from the system, including reports, lists, and analyses; and the implementation of protocols and procedures governing the use of technology tools by the division of Development and Alumni Relations. As the vice-leader of the department of Advancement Information Systems, the Associate Director supervises staff responsible for data integrity projects (all data input) and analysis/report/list generation (all data output).
This position may require occasional evening and weekend work for time-sensitive projects and participation in scheduled divisional events such as All-American Weekend (AU’s alumni and family weekend), the annual Scholarship Luncheon, and the annual President’s Circle Dinner.
Hiring offers for this position are contingent on the successful completion of a background check.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Bachelor’s degree required.
At least five years of relevant work experience in the field of data analysis, reporting, data integrity, prospect research, and/or data verification.
At least one year of supervisory experience
Familiarity with advancement and/or sales database systems
Demonstrated experience in achieving proficient use in at least one such business tool
Demonstrated professional experience using software for data analysis (Microsoft Access, Excel, SAS, MicroStrategy, or other)
A positive and collaborative professional philosophy, recognizing that the functions of this role are integral to the achievement of the division’s development and alumni relations goals and objectives
Demonstrated understanding and interest in fundraising and alumni relations priorities, best practices, and general operations
Understanding of and inquisitiveness in technology integration, data integrity efforts, individual records management, and overall approaches to information accuracy
Proficiency using MS Office suite, particularly MS Access, Excel, and Word
Meticulous attention to detail, organizational skills, and thoroughness
Excellent written and verbal communication skills, with demonstrated success in communicating policies and procedures to employees or clients
Unquestionable discretion and ability to process confidential information in a timely, accurate, and professional manner
Excellent interpersonal communication skills and an ability to work successfully with persons from diverse backgrounds
Maturity, sound judgment, and ability to handle multiple tasks simultaneously in a deadline-oriented environment
Experience with Ellucian CRM Advance and/or Microsoft Dynamics a plus
Additional Salary Information: Commensurate with experience
A global outlook, practical idealism, and a passion for public service define American University. American University is a private doctoral institution situated in a residential neighborhood of northwest Washington, D.C. Our academic strengths are grounded in social responsibility and a commitment to cultural and intellectual diversity.