CASL seeks a talented, energetic, and experienced Director of Development and Communications (DODC) to join our leadership team and dynamic and engaged Board in leading CASL’s philanthropic program and Comprehensive Campaign. The DODC will partner with CASL’s new Chief Operating Officer, whom holds extensive philanthropic experience, to continue to build the Development Program that was successfully reorganized 2 years ago to prepare for this campaign.
This is an exceptional opportunity for a candidate with strong campaign and major gifts experience looking to strategically partner with a seasoned professional to lead an agency with an incredible history into its next chapter. The DODC will provide leadership to a strong team of four - Corporate & Foundation Giving Officer, Marketing & Communications Officer, Donor Information Administrator and Events & Volunteer Officer. With a strong team and infrastructure in place, the ideal candidate will have quantifiably results in the identification, cultivation, solicitation, and stewardship of leadership and major gifts and be expected to spend a minimum of 60% of his/her time in the field meeting with donors.
Comprehensive Campaign Overview
CASL is about to partake in a $30M+ five year Comprehensive Campaign to:
Construct a mixed use Senior Housing campus – $11.25M+
Renovate and update CASL’s corporate center - $1.2M
Create an Innovation and Sustainability fund - $3M
Build CASL’s newly created Endowment - $10M
Grow CASL’s Annual Fund - $10M
Additional positions will be phased in during the campaign, including an Annual Giving Officer in 2018, a Grant Writer in 2018, a Major Gifts Officer in 2019 and a Communications Officer in 2019.
We value our employees and support them in learning and growth. We encourage—and even push for—professional development in the philanthropic field. We value your experience, your expertise, and your input, and we seek your knowledge to expand ours. We work as a team to innovate and express new ideas, learn from our mistakes and celebrate our accomplishments. We constantly seek and implement best practice. Our leadership is supportive, organized, big-picture focused, and constantly asks the question “What do you think?” Our staff enjoys ethnic and cultural diversity, which we highly value. As such, for this position, it is not required that you speak or understand a Chinese language.
CASL is a fiscally conservative and financially smart organization having maintained a budget surplus 36 of the 39 years of our existence. We have an operating surplus to sustain us through difficult economic times. However, we recognize the need to diversify our funding portfolio and decrease our reliance on government funding. That is why our Board of Directors and leadership are 100% committed to the growth and support of our philanthropic program and to your success.
For almost 40 years, the Chinese American Service League (CASL) has served people of all ages and backgrounds: Providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow’s workforce, strengthening families while honoring cultural heritage, and securing our community's financial well-being, to almost 12,000 Chicago area residents annually.
CASL Programs and Services Include:
Children and Youth Development: This focus area provides children with the necessary skills to succeed at school while supporting families in their efforts to transition into American culture. It consists of five programs for children 0-18 years old: 1) Family and Learning Resource Center, 2) Early Childhood Education Center, 3) After School Program for Grade, Middle and High Schoolers.
Employment and Financial Empowerment: This focus area improves family financial and housing security through five key areas within a HUD certified program: 1) Adult Employment Program, 2) Chef Training Program, 3) Title V Senior Community Service Employment Program, 4) Housing Counseling, 5) Financial Literacy and Coaching
Senior Wellness and Independence: This focus area impacts the mental and physical health of community seniors, encouraging them to live healthy, happy, independent and engaged lives through four key areas: 1) Adult Day Service, 2) In-Home Service, 3) Pine Tree Senior Council, 4) Evidence-Based Workshops
Community and Family Well-Being: This focus area impacts the stability of the community and family by offering foundational services that safeguard basic needs through the following seven key areas: 1) Immigration Services, 2) Healthcare Outreach and Coordination, 3) Case Management, 4) Public Benefits Assistance, 5) Pro bono Legal Clinic, 6) Community Participatory Research, 7) Advocacy
Cup of Tea: Weekly Saturday meet-ups held for learning and practicing conversational English.
The Director of Development & Communications (DODC) will work closely with his/her direct supervisor, the Chief Operating Officer (COO) with a dotted line to the Chief Executive Officer (CEO), to build solid and sustainable philanthropic support for CASL’s mission. The DODC provides a strategic fundraising vision and subsequently leads and implements all philanthropic functions. In this capacity, the DODC has responsibility for the development, administration and management of the annual fund, planned gifts program, events, corporate and foundation partnerships, volunteerism and communications/marketing programs, with a primary emphasis on major gifts. The DODC will also hold a staff leadership role in CASL’s near future Comprehensive Campaign to develop and fund a Senior Housing Project, Endowment, and Innovative Initiatives.
Direct the annual fund program, including mailings and annual fundraising drives.
Maintains a personal portfolio of individual donors with the ability to make major gift contributions to the agency on an annual basis, personally executing cultivation, solicitation and stewardship activities.
Work with CASL’s development staff to create and implement a calendar of stewardship activities designed to cultivate and steward current and prospective supporters at all giving levels.
Oversees and coordinates a schedule of donor cultivation events, leveraging existing special events and identifying new opportunities to introduce current and prospective supporters to CASL’s work in creative and inspiring ways.
Provide strategic guidance and practical staff support to CASL’s executive staff and volunteer leaders in their work to build relationships with major donors, including recommending strategies and crafting materials to support their efforts.
Execute a planned giving program with a focus on deferred gifts. Advise the COO, CEO, Comptroller and Finance Committee on endowment impacts.
In conjunction with Board leadership, construct and execute an annual board campaign to ensure 95% unrestricted board personal giving to the organization.
Craft and monitor progress against an annual development and communications operations plan. This includes working with staff and volunteer leadership to identify financial goals and develop creative, revenue-generating activities.
Work with CASL’s COO, CEO, Board Development Chair and Board leadership to identify and articulate long and short-term goals.
Work with staff and volunteer leadership to prepare CASL and its development department for an upcoming campaign fundraising initiative, strategically broadening and deepening the agency’s donor base and maintaining an efficient and professional development function.
Plan and monitor the workloads of development and communications staff, ensuring alignment between department activities and the agency’s fundraising and communications priorities.
Serve as the key liaison for the agency’s Development Committee, remaining attuned to opportunities to engage volunteers in new ways in order to cultivate solicit and steward relationships with new and existing supporters. This includes working with CASL’s executive leadership to expand membership on the Committee over time.
Serves as a representative for the agency at external functions and presentations and on boards and committees as needed.
Attends CASL Board of Directors meetings.
Corporate and Foundation Relations
In partnership with the agency’s COO and CEO, serve as the primary, front-facing manager of relationships with corporate and foundation donors. This includes working strategically with program officers and corporate contacts to maintain existing relationships and develop new opportunities for expanded partnerships.
Work closely with Corporate and Foundation Giving Officer and Program Managers to develop annual funding and relationship strategies including developing long-term corporate partnerships for additional employee volunteer and leadership support.
Maintain knowledge of emerging funding opportunities and work with the Corporate & Foundation Giving Officer to align them with agency needs.
In conjunction with the Events and Volunteer Officer, Develop and execute an events strategy to increase net events income in addition to acquiring new donor prospects that will feed into the annual fund.
In conjunction with the Events & Volunteer Officer, Develop and execute a volunteer program strategy that serves to provide in-kind support to CASL programs
Develop strategies to transition individual volunteers into CASL donors and corporate episodic volunteers into individual ongoing volunteers
In conjunction with the Communications & Marketing Officer, Develop and oversee the agency’s communication and marketing strategy, including the creation of key collateral materials such as the Annual Report, program brochures, newsletters, donor communications and event materials.
Serve as a credible and compelling spokesperson on behalf of CASL when working with agency partners and members of the media.
Manage and oversee the agency’s strategic use of the Raiser’s Edge database, ensuring consistent gift processing, data entry and report generation in addition to recurring wealth screening and moves management processes.
With the Donor Information Administrator, identify recurring needs for donor and revenue reports and ensure their timely generation for meetings and updates to key staff and volunteer leaders.
Campaign and Special Projects
In conjunction with the COO, Direct comprehensive campaigns and other major fundraising drives.
Results-driven with experience cultivating leadership and major gifts, including supporting donor strategies, solicitation approaches and donor stewardship; demonstrated ability to close gifts; capital campaign experience is preferred.
Minimum of 5 years of professional experience in development and fundraising for not-for-profit organizations.
Minimum 2 years of management experience.
Bachelor’s degree required; advanced degree or professional fundraising certification is ideal.
Demonstrated experience managing the Board and CEO fundraising portfolio.
Demonstrated and quantifiable success in moves management and five-figure-plus major gifts
Demonstrated success across fundraising strategies, including annual and major giving, corporate and foundation relationship, volunteer engagement, creative special events, comprehensive and/or capital campaigns and effective use of data and reporting mechanisms.
Extensive knowledge of best practice fundraising principles, including the techniques and practices for garnering individual and institutional support.
Ability to write persuasively, clearly, and concisely to blend information from multiple sources into a single, effective fundraising document that meets the needs of the prospect.
Ability to interact effectively with board members, donors, and program and development staff at all levels.
Demonstrated experience deepening board engagement with fundraising and providing strong staffing and support for volunteer-led cultivation and solicitation.
Experience working independently and as a team lead in a results-oriented environment and demonstrating flexibility in meeting shifting demands and priorities.
Knowledge of national, regional, and local philanthropic sources.
Excellent office suite software, including word processing, spreadsheet and communication applications.
Strong communication and public presentation skills.
Understands data and how to articulate metrics in laymen’s terms; guides conversation using data.
Experience in the development and implementation of budgets, budget management and grant development.
Innovative, creative thinker; not afraid to propose something new and inspire others to do the same.
Significant experience with and interest in working with culturally and linguistically diverse communities.
The Chinese American Service League (CASL) is the largest and most comprehensive non-profit social service agency in the Midwest. Since its inception in 1978, the agency has been serving the needs of Chinese Americans of all ages. The purpose of the agency is to strengthen the physical, economic, and mental health of all ages and backgrounds of the Chinese community in the greater Chicago area.