Assist the Manager – Monogram / APIQR with the development, implementation, management, promotion, growth and communication of new and / or existing API Monogram and APIQR Certification Programs to industry stakeholders. Direct the development of new processes and procedures for existing and new API Certification Programs addressing stakeholder needs. Provide direct guidance and supervision to assigned API Monogram / APIQR Associates and Program Assistants in support of the Manager – Monogram /APIQR.
This Sr. Associate is responsible for ensuring that a) adequate resources are identified and maintained; b) program processes are effectively implemented and maintained; and c) requirements of governing bodies, the accreditation bodies and the oil and gas industry stakeholders are continuously complied with for existing and new certification programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Facilitate compliance to ISO 17021 and other ANAB accreditation requirements, including process improvements and related projects.
Establish, implement and oversee program processes and personnel competence requirements for new and existing API Certification Programs.
Respond and address stakeholder (applicant, licensee, registrant, user, etc.) issues relating to audits, auditor performance, audit schedules, program requirements, and technical requirements of the standards and programs by identifying, communicating and remediating potential competence and performance gaps.
Manage the development, implementation and maintenance of program and process tools, such as audit questions, audit reports, training materials, document control, etc.
Continuous evaluation of the personnel competence and program processes to ensure they continue to meet the requirements of API’s governing bodies, accreditation bodies and industry stakeholders.
Liaise / coordinate with global customers, industry, government sectors and other stakeholders in the development, and/or amendment of program policies and requirements, including presentations to educate stakeholders on the status, importance and intent of new/existing certification programs
Work with the Auditor Contract Officer to evaluate and identify global resource needs for new and existing API Monogram and Certification Programs.
Organize, plan and conduct global auditor and industry stakeholder training programs / seminars.
Assist with the continuing education and development of program resources, Associates and auditors for new and existing certification programs and related industry requirements.
Facilitate third party vendor management and contract negotiations. Including the review and approval of contractor invoices in accordance with contract requirements.
SUPERVISORY RESPONSIBILITY AND KEY RELATIONSHIPS
Reports to the Manager of Monogram/APIQR Programs.
Reports to and interfaces with governing bodies, including API sub-committee members, and industry stakeholders on the status, importance and requirements of the audit program, certification and witnessing programs.
Directly supervise and assess performance of Associates and Program Assistants as required.
Internally interfaces with GIS assigned attorney, contracts administrator, standards associates regarding contracts, technical and other legal issues relating to the programs, auditor performance and industry expectations of the certification programs.
SKILLS, EXPERIENCE AND EDUCATION
Bachelor’s degree in a business or technical discipline.
Certified Quality Engineer (CQE) preferred.
A minimum of 5 years’ experience with quality systems and programs.
3 years manufacturing and /or petroleum industry experience required.
Strong understanding of management system and conformity assessment standards.
Proven ability to lead and develop strong teams, and to direct and provide work assignments to team members based on priorities and skill levels.
Proficient with Microsoft applications, Word, Excel, Access, PowerPoint and SharePoint with an aptitude to learn other computer programs quickly.
Attention to detail, exceptional organization, time managements and prioritization skills required.
Firm understanding of business processes and workflow coordination required.
Customer service aptitude required.
Excellent communication, writing, and analytical skills.
Ability to work in a global environment and understand and adapt to different cultures required.
Proven ability to understand and apply technical requirements and concepts as they relate to oil and gas industry equipment and services.
Proven ability to present training, educational and informational materials to industry stakeholder groups of up to 150 people.
The American Petroleum Institute (API) is the only national trade association representing all facets of the oil and natural gas industry, which supports 10.3 million U.S. jobs and nearly 8 percent of the U.S. economy. API’s more than 625 members include large integrated companies, as well as exploration and production, refining, marketing, pipeline, and marine businesses, and service and supply f...irms. They provide most of the nation’s energy and are backed by a growing grassroots movement of more than 40 million Americans.
Although our focus is primarily domestic, in recent years our work has expanded to include a growing international dimension, and today API is recognized around the world for its broad range of programs: