Under the supervision of the site Executive Director, the Assistant Executive Director provides oversight and leadership for assigned program services by providing supervision, training and management of assigned staff including Clinical Supervisors as well as direct service staff when needed. This site leadership role is responsible for assuring service excellence, contractual compliance and regulatory oversight of site administrative functions and service deliverables.
1.Manages the delivery of services of multiple contracts in accordance with county, state and Agency expectations and requirements. 2. Ensures each program is meeting or exceeding county and Agency contract outcomes and service utilization requirements. 3. Supervises and manages a team of Clinical Supervisors according to Agency performance management standards; trains and supports team on effectively applying performance management to their staff. 4. Oversees and manages administrative and service staff as needed. 5. Assists the Executive Director in developing and overseeing best practices around service delivery systems, incorporating required assessment measures/tools (e.g., CANS, SART/EIIS) and contract specific assessment tools, in accordance with county, state and Agency reporting requirements. 6. Researches and oversees the utilization of evidence-based practices in assigned programs. 7. Partners with the county and other stakeholders both internally and externally to ensure best practices and excellent customer service. 8. Represents the site and actively participates in assigned stakeholder meetings as determined by the Executive Director. 9. Assists Executive Director to effectively manage internal collaborations with other departments such as Information Technology, Program Evaluation, Billing, Finance, etc
10. Works closely with the site CQI Clinical Supervisor, Compliance Supervisor and/or Compliance Director to implement and maintain efficient and effective quality assurance systems and reporting requirements for each program. 11. Actively participates in Agency workgroups and assists other sites in the development of their clinical expertise as needed and approved by Executive Director. 12. Develops efficient and effective systems, and assures implementation of on-the-job training and orientation of new staff under their direction.
1. Completion of a clinical program with a Masters or Ph.D. degree in SocialWork, Psychology, or a closely related field of behavioral or medical science from an accredited educational institution. 2. Strong management and leadership skills. A minimum three years supervisory and team development experience. 3. Possession of a professional license (LCSW, MFT, Psychologist). 4. Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Personnel Policy; Motor Vehicle Operating Standards. 5. Must be physically and mentally fit in accordance with the Agency's Personnel Policy; Physical Fitness Standards and Examinations and must be willing to complete a Tuberculosis (TB) and drug screening test. 6. Must be willing to complete a personal background investigation conducted by the State of California. 7. Must obtain First Aid Certification. Must obtain a CPR Certification only when required by local county. 8. Must have verbal and writing skills in the English language, and the ability to write concise, informative professional reports and all assigned documentation in a timely manner. 9. Must be willing to work within a culturally integrated workplace, and be willing to respect human differences based upon protected classes as defined by state, federal and local laws or any other condition that distinguishes people from one another. 10. Must be flexible to work nights and weekends, may need to work a splitshift, varying schedule according to operational need.
DESIRED QUALIFICATIONS 1. Experience supervising experienced managers and developing teams. 2. Previous work with severely emotionally disturbed children, seriously mentally ill adults, and at risk families. 3. Possess basic knowledge related to public regulations and guidelines governing the operations of mental health and social service programs. 4. Previous experience working within a MediCal certified site and familiarity with MediCal billable standards and expectations. 5. Knowledge of, and experience with, the Mental Health Services Act funding.
We are an organization of three non-profit entities committed to service excellence through relationships. These simple bold words capture the essence of both who we are, and who we are continually striving to be. Our evolution, our growth, and our culture are based on a dedication to living our values. We are committed to "walking the talk" and to staying focused on our mission "to be a catalyst ...for sustained improvement in the lives of those we touch."
Victor exists to serve others. Our mission, values and priorities are all predicated on maintaining an unwavering commitment to helping those in need. This begins with assisting the children and families we serve, our public and private partners, and to our internal standards of helping and supporting the growth of our staff. Spend 30 minutes in any Victor site, any program, talk with our staff who dedicate their professional lives to service...and you will feel the gifts that come from helping others.
We at Victor want to do great things. We want to help others soar to their greatest potential. Soaring requires a pressure for excellence. We hold ourselves to high standards, to go above and beyond, to work hard. Excellence is never easy. It requires setting big goals, real teamwork and an honest self assessment of how well we are doing. With high expectations and support from others we have a track record of service and organizational excellence we are proud of.