As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
Please note that this position has been reposted. If you have already submitted your application, you need not submit it again, as it has already been received.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The College of Education offers a number of undergraduate programs, including a major (leading to a B.A. degree) in Early Childhood & Family Studies (ECFS), a new major in Education, Communities, and Organizations (ECO), and a minor in Education, Learning, & Society (ELS). The ECFS major now offers both an onsite as well as an online distancelearning degree. These growing undergraduate programs are of vital importance to the College.
The College of Education has an outstanding opportunity for a Program Coordinator. Reporting to the Assistant Director of Student Services, this position will provide administrative and programmatic support to the Undergraduate programs and the Office of Student Services. This position fulfills responsibilities related to undergraduate academic planning, curriculum, admissions, registration, instructional hiring, and general student, instructor, and program event support. In addition, this position will support the Office of Students Services by providing part-time front office support.
Essential Functions/Major Responsibilities:
Front Office Support
Provide part-time front desk reception support in coordination with the OSS Graduate Program Coordinator for the Undergraduate/Student Services office. Respond to inquiries by phone, email, and in person. Manage drop in appointments and inform students about scheduling appointments and information sessions.
Manage the Undergraduate Division registration support email account; work closely w/the undergraduate program advisors to fulfill registration support requests and resolve student registration and status issues as needed.
Assist advisors in the provision of information to prospective and current students.
Enter course and room information in College and UW databases, working with other staff as appropriate to coordinate broader course offerings.
Assist in monitoring class load and course enrollment data; maintain historical enrollment and curriculum entry and development records.
Track proposals for new undergraduate courses and course and program changes. Edit online catalog listings and maintain curriculum materials and e-archives for undergraduate program curricula.
Work closely with program leadership and director, faculty and advisers, and with College web manager to develop and maintain Undergraduate Division program web pages.
Prepare quarterly payroll appointment paperwork for Associate Dean/program Director approval for Undergraduate Division instructional hires; coordinate requests with College's Human Resources staff (and with fiscal and AST staff as needed).
Order textbooks and desk copies; prepare documents, course readers, and online materials; assist with copying and scanning; distributing and archiving syllabi; ordering course evaluations; and placing room and technology reservations. Prepare course flyers and assist with outreach. Provide course updates to students and faculty. Troubleshoot as needed re: classroom assignments, course changes, etc. Assist new adjuncts, TA's, and reader/graders with work space, mailbox setup, and general onboarding support and information.
Provide support and take minutes for semi-monthly Undergraduate team meetings.
Assist academic advisors in the provision of information to faculty and other instructional employees re: College and UW undergraduate program policies and processes such as honors, scholarships, academic status, grievance procedures, and student codes of conduct.
Support and attend student orientations, capstones, and other public program events as needed. Act as lead conducting business w/outside districts, participants, and/or vendors as needed for major undergraduate events. Develop and distribute event outreach materials.
Participate in College of Education recruitment team meetings, and work with Office of Student Services and Office of Student Diversity and Inclusion staff to support undergraduate recruitment activities and the broader support needs of undergraduate students.
Support for onsite Early Childhood and Family Studies and Education, Communities, Organizations Majors
Arrange and support monthly ECFS and ECO program meetings and semi-annual retreats; prepare handouts; take minutes; order catering. Schedule and support program events including orientations, career fairs, guest speaker presentations, capstone events, and graduation.
Maintain electronic and hardcopy archive of ECFS and ECO program materials. Assist ECFS and ECO leadership, faculty, and instructors w/access to program materials as needed.
Provide administrative support to ECFS and ECO leadership, faculty, advisers, and field placement coordinator in the coordination and monitoring of service learning placements in community partner settings.
Work closely with ECFS and ECO leadership, faculty, and advisers to coordinate the undergraduate admissions cycle from the assistance of prospective new applicants to the enrollment of admitted students. Provide information and assistance to prospective applicants electronically as well as being the front desk point of contact.
Help maintain e-archives for ECFS and ECO student admissions and program advancement and completion, working closely with leadership and advisers.
Support to Distancelearning Early Childhood and Family Studies Major
Support the work of the ECFS Director and online program adviser as needed.
Assist with coordination between the onsite and online degree programs, and UW Continuum College.
Help fulfill and/or forward prospective applicant inquiries and requests for information.
Provide program leadership w/research assistance; e.g., development of reports and data collection.
Assist Associate Dean and other leadership to create reports.
Provide fiscal information and support to program leadership; order and track parking passes for guest speakers and visitors; track basic programmatic expenditures (e.g., guest speaker stipends, event expenses). Work with the College fiscal staff to provide logistical support and ensure compliance.
High school graduation or equivalent AND two years of experience supporting undergraduate academic programs and/or students OR equivalent education/experience.
Familiarity with standard computer software applications for word processing, spreadsheets, and database/web systems.
Demonstrated strong organization skills, ability to multi-task and prioritize, and attention to detail.
Demonstrated positive customer service attitude with strong problem-solving skills.
Strong written and oral communication skills. Proven ability to create, edit and proofread documents and communications for both external and internal audiences using multiple source documents with high degree of accuracy.
Self-starter with demonstrated initiative in anticipating and resolving complex problems. Ability to learn quickly and to apply learnings from one situation to similar situations while also recognizing and responding to differences.
High degree of proficiency in Microsoft Office suite including Word, Excel, PowerPoint and Outlook to perform tasks such as: incorporate edits to a document that have been provided by multiple individuals, integrate text with graphics and create and edit spreadsheets.
Strong collaborative skills and demonstrated ability to work as part of a team. Willingness to take on tasks as needed and to work in group settings to identify and implement workflow improvements.
Demonstrated experience in handling the logistics of setting up meetings or other events, ensuring requirements are met and overseeing day-of-event activities.
Proven ability to handle confidential information with a high degree of tact, judgment, discretion and diplomacy.
An equivalent combination of education and experience may substitute for stated requirements.
Bachelor's degree. Working knowledge of UW policies, procedures, and systems. Experience working with a UW undergraduate academic program. Ability to communicate effectively, verbally and in writing, with University faculty, students and staff. Demonstrated customer service and independent problem resolution skills. Demonstrated experience as an active and collaborative support team member.
CONDITIONS OF EMPLOYMENT:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.